Our Branch staff is focused on the Members at their location, and we ask that you contact our Member Service Center. We do our best to be available for all incoming calls however there will be times when there is a wait. Please take advantage of our convenient online banking services, including the ability to securely ask account questions  or general questions via the contact us option.

You can also find answers to many questions by using ASK RCU in the upper right corner of every page.

Member Service Center

Toll Free: 1 (800) 479-7928
Local: (707) 545-4000
Hours: 7 a.m. - 8 p.m. weekdays, and 8 a.m.- 5 p.m. on Saturday

Phone Menu:

  • For our 24-hour automated teller or a dial by extension or name directory, press 1
  • To make a payment or to get account help, press 2
  • To apply for a loan or credit card, press 3
  • For help with your debit or credit card, or suspected fraud, press 4
  • For passwords, mobile, online banking or any technical support, press 5