You can check your Redwood Rewards balance or redeem points by logging into RCU Online Banking and clicking on the Rewards link from the top menu.

Location of Redwood Rewards

If you have a popup blocker enabled, you may need to add https://online.redwoodcu.org as a trusted site. Then click 'Try again'.

Redwood Rewards Try Again

You can also view your available Redwood Rewards Points in the sidebar of the Account Summary page within online banking or on the Account Summary page of the RCU mobile app (see screen shots below).

Online Banking Sidebar

Image of Account Summary with Redwood Rewards in Sidebar


Mobile Redwood Rewards

Mobile App Account Summary with Redwood Rewards Points

Points can be redeemed in online banking or by phone at 1-877-532-7785. To redeem points online go to the Use Points section under Rewards. Within the Redemption Center click on the type of reward to redeem your points: Gift Cards, Merchandise, Travel or Cashback (see screen shot below). 

Image of Redwood Rewards Redemption Center

How do I enroll in Redwood Rewards Program?

  • RCU VISA Platinum Credit Cards are enrolled automatically! If you were not previously registered for Redwood Rewards allow up to 60 days to start viewing points in Online Banking.
  • Enroll your RCU VISA Debit Card by calling our Member Service Center at 1-800-479-7928 or use our secure messaging center in RCU Online banking. Choose "Contact", and follow the steps.
  • RCU Visa® credit cards (Signature & Platinum) are enrolled automatically! If you were not previously registered for Redwood Rewards, allow up to 60 days to start viewing points in Online Banking.

Want to learn more about Redwood Rewards?