How do I set up an External Transfer in the RCU Online Banking?

RCU Online Banking External Account Manager

External Transfer Processing Time: Approx. 1 - 4 business days

Set Up External Account

STEP 1

To set up an External Transfer Account, click on Transfers & Payments, then "External Account Manager" in online banking
Note: The "External Account Manger" menu selection will be displayed for all accounts that are eligible to add external accounts. If this menu selection isn't listed, then this option may not be available. Please contact us if you have any questions about your account.

STEP 2

Next, click on "Add External Account"
Note: The "Add External Account" button selection could be disabled or not visible if your account has not been open for more than 30 days or if you don't have an email address on your account. If you have any questions about your account please contact us.

Add External Account

STEP 3

For security purposes, a verification code is required to complete the Identity Verification process. Select your preferred delivery method and we will send you a 6-digit verification code.

Identity Verification - Send Passcode

STEP 4

Enter the verification code.

Identity Verfication Confirmation

STEP 5

On the next screen, fill out the other institution's Routing/Transit number and account number and add a nickname if you wish:
Note: If you would only like to use this account to make payments, account verification is not necessary. Redwood Credit Union only requires you to go through the verification process if you want to transfer money between your accounts.

External Accounts

Example Check

Verify Two Micro Deposits

Redwood Credit Union will automatically send two micro-deposits to your other financial institution, this process will typically take between 2 and 3 business days to complete. Once these have been processed, please retrieve the 2 deposit amounts from your other financial institution, then select the "Verify" link in your account, and enter the amounts of the deposits:

You will now be able to set up and complete transfers to and from your external accounts.

Making an External Transfer

You may access the approved accounts by going to the Transfers & Payments tab and then selecting either "Transfers" or "External Account Manager."

Transfers and External Account Manager listed in the Transfers & Payments menu

Note: You have a few options to transfer funds between your Redwood Credit Union accounts at other financial institutions:

You can also make a One Time External Account Payment, also available through your RCU Online banking account
Or by completing an ACH Origination Authorization form located on our website
If you are looking to transfer money from an RCU Account to another person at a different financial institution please review our RCUpay and Wire Transfer options
For more information review the article: Transfer money between my RCU account and my accounts at another Financial Institution in online banking

Transfers in Online Banking