Mobile devices are registered during the login process. You will be given the option to remember your device at this time. Unrecognized devices will still be able to access the account, but will require multi-factor authentication with a one time passcode. Passcodes will only be sent to contact options that you have provided Redwood for your account.

Even though data is encrypted between RCU and your device, you must still follow reasonable security precautions. As with any electronic banking service, you should never share your account number, username or password with anyone.

Note: Like any computer, your web-enabled cell phone or smart phone is susceptible to viruses, malicious sites and applications. Please be sure to use the same caution when opening emails, clicking on links and surfing the web via your phone, as you do with your computer.

Multi Factor Authentication Passcode

Security Remember this device