Email Alert Issue

Your RCU Online email alerts may be going to your SPAM filter. Make sure you've accepted Redwood Credit Union as a safe sender and check your SPAM filter to be sure past Alerts haven't been sent there. The email address you will receive Alerts from is alerts@redwoodcu.org.

Text Alert Issue

Check that your text alert has been properly set up in RCU Online banking under "Alerts" and check your mobile contact information within your profile settings. You must provide the name of your cellular service provider under text message.

For more information about setting up Alerts go to: