Check Secure Messages

If you have received a message from Redwood Credit Union, you can retrieve it by clicking on "Messages" on the upper right hand side of the screen once logged in to RCU online banking:

Online Banking Message Navigation

You can view all Unread and Read messages within the message inbox page. You can also Archive old messages:

Messages page example.

The message will display the subject/topic and current status of the inquiry.

Send a Secure Message

To send a secure message log in to RCU online banking and click on "Contact"  on the upper right hand side of the screen:

Send secure messages through online bankings contact form.

Choose the a topic that is related to your question/inquiry:

Once you have submitted your inquiry a Thank You page will display:

You will notice that your inquiry is (Awaiting Response) and the Status is In Progress within your Message inbox:

Message inbox Awaiting Response