Where can I find messages in RCU Online banking?
Check Secure Messages
If you have received a message from Redwood Credit Union, you can retrieve it by clicking on "Messages" on the upper right hand side of the screen once logged in to RCU online banking:
You can view all Unread and Read messages within the message inbox page. You can also Archive old messages:
The message will display the subject/topic and current status of the inquiry.
Send a Secure Message
To send a secure message log in to RCU online banking and click on "Contact" on the upper right hand side of the screen:
Choose the a topic that is related to your question/inquiry:
Once you have submitted your inquiry a Thank You page will display:
You will notice that your inquiry is (Awaiting Response) and the Status is In Progress within your Message inbox: