When attempting to go into RCU Online billpay, if your ‘Pop-up’ blocker is turned on, you will get the following error message:


 
You can press Ctrl+Shift+K to disable the Pop-up Blocker, or follow the steps below:
 

1. Go to the upper right hand corner of the Safari window, and click on the Gear Wheel:
 
2. From here, Uncheck the ‘Block Pop-up Windows.’  RCU Bill Pay should work normally now. If you are still having issues with your online banking, please see our troubleshooting section for more solutions.