Google Chrome prevents pop-ups from automatically appearing. This feature can be great, but sometimes it can block content that we want.  To ensure that you can login to your online banking, please follow the steps below to make sure that your settings are adjusted correctly:

You can allow all pop-ups by disabling the pop-up blocker. Follow these steps:
1. Click the Chrome menu   on the browser toolbar.
2. Select Settings.

3. Click Show advanced settings... at the bottom of the window.

4. Then under the "Privacy" heading, click the Content settings button.

5. In the "Pop-ups" section, select "Allow all sites to show pop-ups."

6. Click on the done button, and then restart Google Chrome, and your settings will have saved. If you are still having issues with RCU online banking, please see other AskRCU articles for more information on possible solutions.