When your computer is automatically filling in your username, password, or other fields, you may need to update these settings or delete the information that it is filling in entirely for various reasons. To delete the autofill information, please follow the instructions below. 

1. In Firefox, select Open Menu in the top right of the browser indicated by the three-bars. 

2. Once the menu is open, select Preferences(Options) indicated by the gear symbol. 

3. Now that the Preferences page is open, select Security indicated by the lock symbol. 

4. From this page, you can deselect Remember logins for sites, or edit Saved Logins

5. In the next screen, type in "redwoodcu.org" into the search box on the left (highlighted in red). This will bring up a list of all of RCU's websites that have autofill data saved. Please select all items listed for redwoodcu.org, and click on Remove (highlighted in orange).

6. Next, you must quit Firefox entirely for the changes to take effect.

7. When you restart Firefox, the changes will be in effect, and you should have no issues logging in and accessing your online banking.

If you still continue to experience difficulty or have any other questions, please contact our Member Service Center at 800-479-7928.