It is recommended that you force close out your apps and clear your cache regularly on a mobile device. This can also help to clear up any issues with apps working slow, or not properly. 

 
 

To Force Close Apps, please follow the instructions below.

1. Open the list of recently used apps on your device. You can do this by tapping Recents button or Recents button(or similar) on your device.

2. Swipe through the list of apps until you locate the one you wish to close.

3. Swipe the app off the screen to close it. 

 
 

To Clear the Cache on your device, please follow the instructions below. 

1. Go to your phone's Settings menu.

2. Click on Storage, then Cache Data or Saved Data.

 

3. A screen will ask for confirmation to remove everything stored within the caches. Confirm and save to remove the content.

 

 

Please note that you may need to restart your phone as well for these changes to fully take effect.