RCU Branch update

  • The Cleveland Avenue branch and indoor ATM are temporarily closed so our staff can better serve you at our other locations.

  • All other RCU branches are open. For the health and safety of our Members and employees, we are temporarily adjusting branch hours as follows:

  • Beginning March 28th, Saturday hours: 9 a.m. to 1 p.m.

  • Beginning April 6th, weekday hours: 10 a.m. to 5 p.m.

  • Point Arena hours, beginning April 6th: M-F 10 a.m. to 4 p.m.

  • 24-hour drive-up ATMs are also available at several locations:
    • Santa Rosa – 3033 Cleveland Ave.
    • Santa Rosa - 370 Administration Drive.
    • Rohnert Park – 250 Rohnert Park Expressway
    • Petaluma – 301 N. McDowell Blvd.
    • Novato - 1010 Grant Ave.

In addition to being able to maintain strict social distancing of 6 feet and continual hand sanitizing, our employees are informed of the CDC’s guidance on wearing cloth masks. For your health and for that of our staff, we ask that you make all possible financial transactions online, via mobile app, ATM, or by calling. If you absolutely need to go to a branch, please maintain 6 feet of social distancing and use the hand sanitizers provided in the branch. 

You can complete many common branch transactions -- such as transfers, deferral requests, stop payments, statement or check copy requests, and more -- in other convenient ways; learn how.

Please know we’re committed to ensuring continued and uninterrupted service to Members. If the status of our branch availability should change, we'll provide continuing updates on this page.

RCU Auto Services

RCU Auto Services has reopened its physical location to serve your needs. However, for your convenience you can find, purchase, and finance your vehicle 100% online, from the comfort of your home. We’ll be here to help you along the way, with remote advisors available to answer your questions, plus, at-home or office delivery.  

All vehicles have been cleaned and sanitized, and staff is following the advice provided by the CDC, plus the Guidance for Automobile Dealers and Rental Employers.

Please note, our hours have temporarily changed. If you have any questions or need assistance buying a vehicle, call us at 1 (877) 545-0800.

RCU Auto Services hours of operation: Virtual sales are available 9 a.m. to 6 p.m. daily. The showroom is open Monday through Friday 10 a.m. to 5 p.m., Saturday 10 a.m. to 3 p.m., and Sunday 12 p.m. to 3 p.m. You can also browse our inventory 24/7 at rcuauto.com.

Stay Connected

In addition to our website, you can check our social media channels regularly for updates. You can follow us on FacebookInstagramTwitter, and LinkedIn. We also recommend you log in to your account and view your profile to ensure your email and preferred phone number are current so you can continue to receive important updates and communication from RCU.


If you have questions, please call us at 1 (800) 479-7928.


We care about our Members and we’re here for you.

Updated 5/14/2020 at 12:40 p.m.