The first step to requesting assistance with your RCU loan is to complete our Financial Wellness Worksheet. This gives our Financial Assistance Representatives a look at your current financial picture and helps us to evaluate the best way we can offer assistance. We will make every effort to provide assistance, however we cannot guarantee that we will be able to help. To obtain a Financial Wellness Worksheet, visit any branch or call us at 1 (800) 479-7928.

Remember that you are still responsible for making your payments while we review your request and, if your loan is past due, your credit could be impacted.