The first step to requesting assistance with your RCU home loan is to complete our Financial Wellness Worksheet. This gives our Financial Assistance Officers a look at your current financial picture and helps us to evaluate the best course of action. We will make every effort to provide assistance to help you.

Contact RCU Directly:  We encourage you to contact us directly at 1 (800) 479-7928, ext. 5294 (8:00 AM – 7:00 PM Monday through Friday or 9:00 AM–4:00 PM Saturday). A Financial Assistance representative will work with you to review your individual situation and potential options available to you. If you wish, your representative can also schedule a follow–up meeting, either by phone or in person. You can find additional important information on this website about options that may be available to you, including:

  • Consolidating debt
  • Restructuring loans
  •  Forbearance Plan (payment plan)