Cookies are small pieces of data that websites use to understand and identify who you are. If your computer settings are adjusted in such a way that RCU cannot identify you from your Cookies, it may cause connection issues. To adjust these settings to be compatible with RCU, please follow the directions below:

Firefox will most likely reset cookie settings back to default every time the browser updates itself. Please always double check the settings after an update is performed. 

Firefox Support

To check or change your settings:

  1. At the top of the Firefox window, click on the menu and then select Options.
  2. Select the Privacy option on the left and Content Blocking. This is where you can view your setting for Content Blocking, which includes cookies.
  3. If Standard is selected, it means that you are using the default settings for content blocking and cookies are enabled. No need to adjust anything.

Firefox Privacy Settings

  1. To block cookies. Select Custom and check mark Cookies. Blocking cookies and trackers can cause some features of our website to break. You can  disable blocking for sites you trust. Learn how