In order for your mobile device to receive our text (SMS) alerts, we must have your mobile phone number input correctly within RCU Online banking.
To modify this, go to the Profile & Security menu and select Profile & Settings and click 'Edit' under the Contact Info.
For your security, a verification code is required to make edits to your profile.
Once verification is complete you can now edit you phone number information on your profile.
How do I use Alerts in the RCU Online banking?
Our Alerts serve as a timely reminder of what’s happening with your accounts. Log in to RCU Online Banking and click on the "Alerts" tab. You can choose to edit an existing alert, add a new alert and view the alert history.
Edit Alerts (Default Alerts)
RCU has created a number of sample alerts that you can choose to use. The default alerts were selected specifically to provide you with information that helps protect you and your account.
To view your current alerts click on the "Alerts" tab and choose "Edit". You can enable and modify alerts by clicking the "Edit this Alert" option under the Actions column or by clicking on the alert.
Review the Alert Details and adjust the settings as needed. Be sure to choose the account you would like the alert set up under. Also choose the delivery option.
Next, scroll down to the Send Alert To section and set your notification preferences. You can choose to have the alert sent to your email address or, if you have the number set in your Profile, a text sent to your mobile phone:
When finished, click "Save".
Add New Alert
To set up a new alert, under the "Alerts" menu choose "Add". Or you can choose "Add Alert" on the edit All Alerts page.
- Add Alerts Menu:
- All Alerts Page:
Choose an alert type. The current alert types are Balance, Transaction, Account, Sign In and Message.
On the next screen, name the alert and set the alert conditions, frequency and account.
Example of Transaction Alert:
Next, scroll down and set your notification preferences. You can choose to have the alert sent to your email address or a text sent to your mobile phone:
When finished, click "Save".
For more information on RCU Online banking alerts please view the following articles: