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  • Knowledge Base
  • 1. What is Monterra Credit Union's Routing Number? Views: 330 Public
    Monterra Credit Union's Routing Number is: 321174851 Use this Routing number to set up a Direct Deposit into your Monterra accounts.
  • 2. What are your Savings, Certificates, and Money Market rates? Views: 263 Public
    To get a complete listing of our Savings, Certificates and Money Market rates, please visit our rates page . We offer a variety of savings products with competitive rates! Click on the links below to learn more: Digital Savings Account - earn a higher rate on the first $5,000. Money Market Plus - earn more than a regular savings account without limiting your access. Certificates - Earn a higher rate of return than regular savings accounts with short- or long-term share certificates. Flex Certi  More...
  • 3. How can I find my member account number? Views: 161 Public
    There are several ways you can obtain your member account number: Call us during our normal business hours at (650) 363-1725. Visit one of our branches. Within digital banking, when logged on, you can select an account type and click the small icon below account name and to the right of the masked account number to see the full account number. For mobile banking, after selecting the account type select “Show details” and click the small icon to the right of the masked account numb  More...
  • 4. How can I make deposits into my account? Views: 132 Public
    You can make deposits into your accounts in a variety of ways to your Monterra Credit Union accounts: Set up a direct deposit of your paycheck with your employer. Use our Mobile Banking app to deposit check via Mobile Deposit . Deposit checks or cash at any of our ATM Locations , including deposit taking ATMs within the CO-OP Network. Use our Move Money external transfer feature within Digital Banking. Visit one of our branches .
  • 5. How long does it take a wire transfer to get to where it is sent? Views: 124 Public
    Domestic (U.S. destination) wires may take 12 to 72 hours to arrive at the destination financial institution. The receipt time is dependent upon the time the request was received, any weekend or holiday periods, the geographical location of the destination financial institution, and/or the number of correspondent financial institutions involved in the routing process. International (non-U.S. destination) wire transfers, once transmitted outside the United States, are no longer under the jurisdic  More...
  • 6. What are your Auto Loan rates? Views: 118 Public
    To get a complete listing of our Auto Loan rates, please visit our rates page . Learn more about our auto loan programs by visiting our Auto Loan Center .
  • 7. What are the fees to send out a Domestic or International Wire? Views: 116 Public
    The transfer fee for a Domestic Outgoing Wire is $20, the transfer fee for an International Outgoing Wire is $45. Additional fees may apply as other banks involved in the funds transfer may impose additional charges. Learn More About Wires >
  • 8. What should I do if my card is misplaced or stolen and how much am I liable for? Views: 112 Public
    Report your card lost or stolen immediately! To report a lost or stolen debit or credit card, you can call: (888) 363-1725 (within the U.S.) (650) 363.1725 (outside of the U.S.) Hours of operation: Monday - Friday, 8:00 am - 6:00 pm; Saturday, 9:00 am - 3:00 pm. After you report your card lost or stolen, it may be blocked and not usable at merchants or ATMs. You can also use our Card Controls with our Card Manager App . Liability: You will not be held liable for the transactions committed f  More...
  • 9. What are the annual fees and interest rates of the different credit cards offered by Monterra Credit Union? Views: 110 Public
    There are no annual fees on credit cards offered by Monterra Credit Union. Interest rates will differ based on credit rating and product selected. Visit our Credit Cards page to learn more .
  • 10. What should I look for in an auto loan? Views: 104 Public
    Compare the rates and terms. Most new auto loans carry 4 or 5-year terms, but you can often adjust the term to fit your needs. A shorter term loan generally results in a higher monthly payment than a longer term loan, but longer term loans charge more interest. Overall, it's less expensive to choose a shorter term if you can afford the payments. Learn more about Monterra's Auto Loans >
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.