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KBID
354
Date Created:
7/16/2020
Date Modified:
7/16/2020
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Cannot see folders and files in their account when using an iPhone
If a user is having an issue with viewing the folders & files of their account when using an iPhone they will need to change the "Block Cookies" settings on the phone. To do this:
Access the phone settings menu and go to Safari settings
Under Privacy and Security there will be a "Block Cookies" setting
The setting needs to be set to "Always Allow" and saved
Note: If this setting is not on "Always Allow" then our digital vault will not work
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Cannot see folders and files in their account when using an iPhone
https://www.fuzeqna.com/virtualstrongbox/ext/kbdetail.aspx?kbid=354
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