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Add Multi-Factor Authentication (MFA) to my Login
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Article Information
KBID
100
Date Created:
7/12/2016
Date Modified:
11/18/2020
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Related Content
(2)
To add multi-factor authentication to your login (if enabled by your service provider)
Click My Profile from the left navigation menu
Click Login Security
There are 3 multi-factor authentication choices available: Text, Voice, Time-Based Authentication
In order for the Text (SMS) or Voice option to be available, your phone number must have a 'Verified' status in the system
To update your phone number and have it verified
Click the Update Phone Number profile setting
Enter your phone number into the text field and click Update
Click Send Verification Code
A prompt will appear to select a verification method
Select the verification method and click Send Code
Enter the received verification code and click Confirm
A success message will appear in the upper right corner of the screen
After getting your phone number verified the text(sms) and voice options will be available as choices for Login Security
To setup Time-Based
We recommend authenticating with a
Time-based One-Time Password
(TOTP) mobile application, which automatically generates an authentication code that changes after a certain period of time. TOTP mobile applications provide a six digit number that users must provide in order to login. The Google Authenticator Mobile App is an example of this type of application
Select Time-Based Authentication from the drop down menu
Launch the authenticator application on your device and select to add an account. Choose 'Scan a barcode' and scan the QR code that is shown. Once the authenticator account is ready, enter the code presented and select to validate
Once the authenticator has a valid status click Update
Related Content
Digital Accounts and Digital Asset Policy
What is Multi-Factor Authentication (MFA)
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Forgot Your Password?
Email
Email:
Security Question:
Security Answer:
Favorite Color:
WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Confirm Email
Password
Password not entered
Retype Password
First Name
Last Name
Birthdate
(mm/dd/yyyy)
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
Favorite Color
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.