To create a folder download share link
  • Locate the folder you want to share
  • Click on the ellipsis menu to the right of the file
  • Click Share
  • A Create External Share for Folder modal will appear to select options and create the share link
    • Share Name:
      • The default name will show as - Share for folder: (file name inserted here) 
      • If you wish to change the name simply enter the desired name of your share link in the text box
    • Share Direction:
      • Download - Recipients will only be allowed to download items from the shared folder
      • Upload - Recipients will only be allowed to upload items into the shared folder
      • Collaboration - Recipients will be allowed to perform uploads and downloads in the shared folder
    • Include Subfolders?
      • No - if subfolders exist within the folder being shared the recipients will not have access to them
      • Yes - if subfolders exist within the folder being shared the recipients will have access to them
    • Share Link Options
      • One-Time:
        • After the share link has been accessed and a download has taken place the link will become invalid unless the expiration date is reached first (if one is set)
      • Multiple:
        • The share link may be accessed multiple times and downloads from the folder can happen multiple times until the expiration date is reached (if one is set)
    • Expiration Date (Optional/Required based on organization settings):
      • This feature allows you to set the number of days the share link will be available for the recipient(s) to access and download items from the shared folder.  After the date selected the share link will no longer be valid and the folder will no longer be available to access for download
    • Pin Code (Optional/Required based on organization settings):
      • This feature allows you to place a Pin Code on the share link that the recipient(s) will need to know in order to gain access
  • Once the information and additional options have been completed click the Create button and an active share link will be created.

  • After creating the share link you can send it to the desired recipient(s) by either:
    • Clicking on the envelope icon to add it directly to an email body in your preferred email client
    • Copying the URL from the text box.  You can then paste the link into your preferred medium 
  • Once the share link creation has been completed click Close
  • A share link indicator icon will appear to the right of the folder.  Clicking on this icon will bring up the share modal.
  • The share will also be listed in the Shares tab on the Share Management page


Once a share link is created it cannot be edited but another one can be created