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  • 1. Where can I find my account number online? Views: 921 Updated
    You can find your account number by logging into your Online Banking account or using the Mobile App. Follow the steps below based on how you're logging in: Online Banking: Log into your online account on the WPCU website ( www.wpcu.coop ). Once you are logged in click on the name of the account that you wish to get information for. This will take you to the transactions page. Click on the Account Details drop-down to the left of your balance information. The box will expand and you will s  More...
  • 2. What is the correct account number format to use for electronic deposits and withdrawals? Views: 463
    There is a 13-digit processing number for direct deposit, payroll deduction and other automatic deposits and withdrawals on savings and checking accounts. Transactions process more effiiciently with this method of processing. However, there may be some previous formats that are still being used. Please be sure to verify that all of your current transaction information has been updated to this newer processing format. To calculate the account number, you will use the following format: 1(means   More...
  • 3. What is Skip-a-Pay? Views: 445
    Wright-Patt Credit Union offers more flexibility with loans! The Skip-a-Pay Program allows member-owners to choose the month of their choice to skip one payment per calendar year on qualifying loans . The request for a payment skip can be made up to 6 months in advance of the monthly payment chosen and the request will automatically be processed on the date requested. There is a small fee of $10.00 per skipped payment that will be collected at the time of the request. Funds must be available   More...
  • 4. How do I set up my Online Banking access? Views: 438
    To begin using your Wright-Patt Credit Union Online Banking services, you will need to register as a new user. You will need the following information to set up your Online Banking access: Name, Address, Phone Number, Social Security Number, and Date of Birth. Please follow the steps below to begin: 1. Begin by visiting our home page at www.WPCU.coop ; 2. In the Online Banking login area on the left-hand side of the screen, click the New User link (located directly under the blue Log In button);  More...
  • 5. What are my options for contacting Wright-Patt Credit Union? Views: 387
    You can contact Wright-Patt Credit Union in a variety of convienent ways: 1. Sending your question, comment, or suggestion through our secure Ask a Question link; 2. By visiting us in person at any of our convenient Member Center locations; or, 3. By calling us at (937) 912-7000, (800) 762-0047 or (TDD) (937) 912-7001. or writing to us at: Wright-Patt Credit Union, Inc. 3560 Pentagon Blvd. Beavercreek, OH 45431 mailing address contact us email tdd Telephone Number phone number WPCU bak baks c  More...
  • 6. How do I transfer between different account numbers? Views: 350
    Wright-Patt Credit Union allows members to transfer between different account numbers through our Online Banking service as well as Call-24 ™ . The accounts that are set up for this functionality are called Cross Member Accounts . When activated and logged in to one of the accounts, you will have the ability to transfer to the other account. You may not withdraw from the linked account without logging in on that particular account. NOTE: you may not withdraw from (transfer from) a Cus  More...
  • 7. What is the mailing address I should use to send deposits or payments to my account? Views: 297
    Please mail your deposits or loan payments to: Wright-Patt Credit Union, Inc. P.O. Box 340134 Beavercreek, OH 45434 Please mail your Credit Card Payments to: Wright Patt Credit Union, Inc. Attn: Credit Card Payment P.O. Box 340134 Beavercreek, OH 45434 Please mail your First Mortgage Payment to: myCUmortgage P.O. Box 341262 Beavercreek, OH 45434-1262 address deposit payment mail
  • 8. What types of loans and accounts qualify for the 'Skip-a-Pay' Program? Views: 290
    Use Skip-a-Pay, and save more of your hard-earned money! If money is tight, we can help stretch your budget now. Skip-a-Pay allows members to skip one payment per year on a WPCU loan for a small $10.00 processing fee. Skipping a loan payment could put hundreds of dollars in your pocket just when you need it most! The program can be used for the following loans: Auto/Truck Boat Motorcycle Recreational Vehicle Signature/Unsecured Indirect To be eligible: 1. All open share accounts held in the mem  More...
  • 9. How do I close my account with Wright-Patt Credit Union? Views: 267
    To close your account: You can stop into any local member center to complete the request. If you are out of the area, please submit brief note or letter in writing with your signature, copy of your driver's license, and current mailing address requesting the account be closed to: Wright-Patt Credit Union, Inc. Attn: Member Help Center 3560 Pentagon Blvd. Beavercreek, OH 45431 NOTE: Accounts with IRAs require further paperwork. All Loans, Credit Cards, and Student Loans must be paid in full.  More...
  • 10. I need to change the name on my account, what steps are necessary to complete this process? Views: 260
    You can complete a name change on your account at any one of our Member Centers. If you cannot go to a Member Center in person you can obtain a Member Application on our website: ( https://www.wpcu.coop/Portals/3/PDFs/Membership%20Application%20PDF.pdf ) Print the application, complete it with your new name information. Mail it to us with a legible copy of your picture ID, showing your signature, or a copy of the document that changed your name. Once completed, a new debit card and checks will   More...
All information provided through this site is intended to be accurate. However, there may be inaccuracies at times, which we will make every attempt to correct when found. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.