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  • Knowledge Base
  • 1. How can I save $5 off my membership with automatic renewal? Views: 1328 Public
    Automatic renewal is a great option to prevent a lapse in AAA membership services. To enroll in automatic membership renewal, log in to your AAA.com account and visit your membership account page . Open the Payment Information section and check the box next to Automatically renew my membership using this card. Click Submit to save your changes. Your membership will have a one-time discount of $5 the first year you enroll in automatic renewal. Your card will be charged 30 days before your r  More...
  • 2. What is the difference between Basic, Plus and Premier memberships? Views: 5775 Public
    The biggest difference is in the towing Emergency Roadside Assistance benefit. For more detailed information, see membership terms conditions or compare membership plans side-by-side. Basic Membership Provides 4 service calls per membership year. Free towing from the scene of your disablement of up to 5 miles of free towing in any direction. If you wish to be towed to your favorite mechanic - and he is located more than 5 miles from the breakdown - mileage charges may apply. Plus Membership   More...
  • 3. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 5678 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your members  More...
  • 4. How do I make an online payment for membership, insurance, or credit card? Views: 1988 Public
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page. AAA Member Rewards Visa Credit Card After you receive your credit card and activate your account, visit the online banking center and follow the simple instructions to set up your account.
  • 5. I got a new car. Do I need to update my AAA membership to change vehicle information? Views: 1828 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. Make  More...
  • 6. How can I cancel my AAA membership? Views: 1711 Public
    Call AAA Membership Service Center at 952-927-2567 and a customer service representative will be happy to assist you.
  • 7. How do I upgrade my membership? Views: 1593 Public
    If you would like to upgrade your AAA membership: Log in to Your Account On your account page, click the Manage your membership button. In the Membership Status section, on the right side you will see your current membership level and a red Edit button. Click Edit and select the desired membership level from the drop-down menu. Continue through each section of the form, reviewing your associate member(s) and payment information. At the bottom of the Payment Information section, click Su  More...
  • 8. What is an Associate member? Views: 1511 Public
    Associate members receive the same services and benefits as, and reside within the same household as, the Primary member. Individuals Eligible for Associate Memberships Spouse or partner of the Primary member Dependent children, age 16-25, who reside in the household or who are away at school Extended family members who reside in the same household Associate members cannot make changes to a membership; only the Primary can authorize any changes.
  • 9. How do I add additional people to my AAA membership? Views: 1361 Public
    Add an Associate Member Log in to Your Membership Account and click on Update Associate Member Information Scroll to the bottom of the section and click on the Add an Associate button Additionally, all memberships on an account must be on the same membership plan (Basic, Plus or Premier).
  • 10. I just moved to the area and need to transfer my membership from a different club. What is the process for transferring a membership? Views: 966 Public
    If your membership is up for renewal in your current state and your move to Minneapolis is permanent, you will want to transfer your membership to AAA Minneapolis. To transfer your membership, Contact Member Services or call 952-927-2567.
  • 11. I forgot my username. How do I retrieve it? Views: 868 Public
    The username/user ID for your online account will be your email address. The same account is used for both AAA.com and the AAA Mobile App. If you aren't sure which email address you used: Visit the Password Reset page and enter the email you believe you used. If you entered the correct email, you'll receive a password reset email. If you entered an email address not associated with your online account, you'll receive a message indicating the email is not recognized. Even if you recei  More...
  • 12. How do I downgrade my membership? Views: 766 Public
    For security reasons, we do not allow you to remove members, downgrade your membership, or cancel memberships online. To remove associates or downgrade your AAA membership please call membership services at 952-927-2567.
  • 13. How do I renew my membership online? Views: 750 Public
    If you are enrolled in the Automatic Renewal Program, your membership will automatically renew without interruption. AAA will mail you a notice before your anniversary date to remind you that your automatic renewal is coming up, and then automatically charge your credit card. If not, you can renew online , sign up for auto renewal online or call 952-927-2567 to enroll.
  • 14. How do I change a name on my AAA membership? Views: 628 Public
    For your security, member names cannot be changed online. Please call AAA Member Services at 952-927-2567 and we will be happy to assist you in updating your membership.
  • 15. How do I give AAA to someone else as a gift? Views: 608 Public
    To give a gift membership, visit the website for the AAA club where your gift recipient lives: Visit AAA.com/Stop and enter your recipient's zip code You will be redirected to the club website for your gift recipient based on where they live Then visit AAA.com/Gift to learn how to purchase a gift membership for your loved one through their local AAA club After giving your gift membership, to return to your local AAA club website, visit AAA.com/Stop and enter your own zip code. Thank you for   More...
  • 16. What is AAA Plus and how do I upgrade my membership to AAA Plus? Views: 600 Public
    AAA Plus® entitles the Primary member to receive enhanced Basic services, a broader range of emergency road services and a more advanced level of personal protection programs. Get all the details about AAA Basic, Plus and Premier Memberships . You can upgrade your AAA membership by going to Manage My Membership .
  • 17. How do I update my phone number? Views: 550 Public
    Log in to your Online Account (if you don't have an account, create a new online account ) From your account page, click the Manage your membership button Click to open the Update Primary Member Information section Fill in your new phone number and click Continue to save.
  • 18. How do I remove an associate from my AAA membership? Views: 419 Public
    To remove associate members or downgrade your AAA membership, please call 952-927-2567 Monday through Friday, from 8:00 a.m. to 5:00 p.m. central time.
  • 19. How can I change my mailing address for my membership if I've moved? Views: 329 Public
    Log in to Your Membership Account and click on Update Primary Member Address. Enter your new address and click Save. Note: Only the Primary member will be able to make changes to the address.
  • 20. Can I add/include an adult family member on my plan? Views: 201 Public
    If you have an adult family member living in your household , such as a parent, grandparent, or other extended family member, you can add them as an associate to your membership plan. If they do not live in the same household, consider giving them a gift AAA membership .
  • 21. How do I order a new membership card if mine is lost, stolen or out of date? Views: 201 Public
    By phone: 952-927-2727 Online: Contact AAA Membership You may also print a temporary card by logging in to your AAA Online Account and clicking on Print Your Temporary Card.
  • 22. I had a membership, but it expired. Do I need a new membership, or can I renew my existing account? Views: 184 Public
    If your membership has expired/lapsed, you can still renew with your existing membership number . Enrollment fees may apply. If you don't know your membership number, please Contact AAA Membership .
  • 23. Can I pay my AAA dues by dropping off my payment at a local AAA office? Views: 161 Public
    Yes. We can accept your payment at any of our AAA Minneapolis Office Locations . You may also make your payment online .
  • 24. My membership is in cancelled status. How do I get a current AAA membership? Views: 124 Public
    If you had a AAA membership in the past, we will reinstate your membership with the same membership number. Contact Membership Services online or call 952-927-2727 .
  • 25. Can I renew or upgrade my membership from the AAA Mobile App? Views: 100 Public
    From the AAA Mobile App home screen: Tap on the profile icon in the upper-left corner, which opens the left menu. Tap Manage Membership. You may need to log in with your online account credentials, even if you are already logged into the app. Once you are logged in to the membership system, you can make a renewal payment, upgrade your membership, and add associate memberships to your account.