Loading...
progress
Your request is being processed...
  • Knowledge Base
  • 1. How can I get a copy of my insurance card or policy information? Can I download and print my insurance card? Views: 1308 Public
    AAA Minneapolis Insurance Agency Our agency provides insurance coverage from many insurance partner providers. Availability of online services vary by insurer, and are maintained separately from your AAA Minneapolis online account and membership. To see if your insurer offers downloadable insurance cards, or to request a copy of your insurance card or policy details, find your insurer on the Manage My Insurance page or Contact Us with any questions. AAA Insurance Through Independent Agents/Age  More...
  • 2. Why can't I log in to AAA.com? Views: 1278 Public
    Online Account Login Help Be sure you are on the correct AAA website: visit AAA.com/Stop and enter the zip code associated with your membership. Reset your password: go to the Online Account Page and click on the Forgot your password? link. Create an online account: you may receive emails from us even if you don't have an online account set up. If your email address is not recognized when resetting your password, create a new online account . If you are unable to access your account after tryi  More...
  • 3. Why are there different hours specifically for license, permit, and ID card transactions at the DMV? Views: 857 Public
    Due to increased demand and to reduce wait times, toward the end of each business day, every effort will be made to serve those with a ticket for driver’s licenses and ID cards (including REAL ID and Enhanced cards) and permits before closing. However, service is not guaranteed. Signage will be posted at our Welcome Desk and within the License Bureau waiting area to indicate what services are/are not available toward the end of the business day. All other transactions at the License Bureau  More...
  • 4. Where can I find a list of AAA Minneapolis office locations? Views: 671 Public
    AAA Minneapolis Club Office Locations More Twin Cities National AAA Office Locations
  • 5. Why can't I log in to the AAA Mobile App? Views: 622 Public
    Username and Password Help To log in to the AAA Mobile App, you will need to have a AAA Online Account . You will use the same username and email address for both your Online Account and the AAA Mobile App. If you have forgotten your password, visit the Online Account page and click the Forgot Your Password? link to reset your password. ZIP Code Help The AAA Mobile App will ask for your ZIP code in order to provide your club's custom experience. The ZIP code you enter in the app will need   More...
  • 6. How can I save $5 off my membership with automatic renewal? Views: 317 Public
    Automatic renewal is a great option to prevent a lapse in AAA membership services. To enroll in automatic membership renewal, log in to your AAA.com account and visit your membership account page . Open the Payment Information section and check the box next to Automatically renew my membership using this card. Click Submit to save your changes. Your membership will have a one-time discount of $5 the first year you enroll in automatic renewal. Your card will be charged 30 days before your r  More...
  • 7. Can I take teen driver education class online? Views: 171 Public
    Online driver education classes are prohibited for those under 18 in Minnesota. This includes e-learning, Skype or any other method where the student is not in a classroom setting with an instructor.
  • 8. Can I take my driving refresher class online? Views: 151 Public
    Yes! You can enroll in an online course for your 8-hour or 4-hour driving refresher class.
  • 9. How many tows do I get with my AAA membership? Views: 2702 Public
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 10. How do I find an Active&Fit Direct participating fitness center near me? Views: 2460 Public
    Please note: these instructions apply only to AAA members signing up for Active Fit Direct through AAA Discounts Rewards. Check with your Active Fit Direct provider organization for instructions to find participating gyms near you. Not a AAA member? See all the benefits of membership ! AAA Members: It's easy to search for participating gyms near you, and you don't need to sign up to view participating gyms! Visit the Active Fit Direct deal page on AAA Discounts Rewards If you aren  More...
  • 11. What is the difference between Basic, Plus and Premier memberships? Views: 2334 Public
    The biggest difference is in the towing Emergency Roadside Assistance benefit. For more detailed information, see membership terms conditions or compare membership plans side-by-side. Basic Membership Provides 4 service calls per membership year. Free towing from the scene of your disablement of up to 5 miles of free towing in any direction. If you wish to be towed to your favorite mechanic - and he is located more than 5 miles from the breakdown - mileage charges may apply. Plus Membership   More...
  • 12. What is included in my five miles of free towing? Views: 1612 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 13. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 1534 Public
    There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Emergency Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to  More...
  • 14. What forms of payment do you accept for License & Vehicle Registration Services? Views: 1342 Public
    In addition to cash, AAA Minneapolis accepts the following methods of payment: Check Only local checks are accepted Personal checks must be presented by the account holder; we do not accept blank or starter checks A current government-issued photo ID must be presented by the account holder All returned checks will be subject to a $30.00 service fee Personal checks must be made payable to AAA for the exact amount Cashiers Check/Money Order Your Cashier’s Check or Money Order must be issued   More...
  • 15. How do I manage my membership online? Views: 1220 Public
    To access to your membership information online, add your AAA Minneapolis membership number to your online account. Sign in to aaa.com Click on My Account in the upper-right corner to log in If you have already added your membership number, you will see your current membership information. If you haven't added your membership number, you will see the following message: Our records indicate you are not a AAA member. Click on add your membership number On the following page, under Are y  More...
  • 16. What are the busiest times for license & vehicle service? Views: 1216 Public
    1st of the month through 10th of the month End of the month Mondays, Fridays and Saturdays Lunch rush – roughly 11:00 a.m. to 1:00 p.m.
  • 17. What are the accepted documents for a REAL ID card? Views: 1064 Public
    Quick List: Most Common Accepted Documents for REAL ID Providing all four of these documents is the most common when applying for Real ID: Unexpired Passport or Birth Certificate* Social Security Card* Unexpired MN Driver's License/ID (must have current address) Bank/Credit Card Statement issued in the last 12 months If these documents don't work for you, see the full list of acceptable documents . *Names on documents must match current name, or proof of name change must be provided. Not  More...
  • 18. How can I cancel my AAA membership? Views: 966 Public
    Call AAA Membership Service Center at 952-927-2567 and a customer service representative will be happy to assist you.
  • 19. How many cars are covered with my AAA membership? Views: 917 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 20. How do I make an online payment for membership, insurance, or credit card? Views: 894 Public
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page. AAA Member Rewards Visa Credit Card After you receive your credit card and activate your account, visit the online banking center and follow the simple instructions to set up your account.
  • 21. How do I set up the AAA Roadside Assistance Skill/Action for my voice assistant? Views: 887 Public
    Note: The first time you open a request, you will need to verify your AAA membership information. You will need your AAA membership number, last name and zip code. Google Assistant iPhone or iPad with iOS 10 or higher Download the Google Assistant App from the App store Open Google Assistant and say “Talk to AAA Road Service” Android phones with Android 6.0 or higher Open the Google app Tap Menu Under Google Assistant, tap Settings then turn on Enable Google Assistant: Pixel pho  More...
  • 22. How can I get my tabs if I don’t have the reminder notice the state sends out? Views: 827 Public
    If you do not have your renewal notice from the state, you can purchase your tabs from us. If you are the registered owner, bring your driver’s license, vehicle license plate number, and have your auto insurance information available. Insurance information must include company name, policy number, and expiration date. If you are not the registered owner of the vehicle, you must have signed authorization allowing you to purchase the tabs for the owner. The signed authorization document must  More...
  • 23. What is the difference between Primary members and Associate members? Do they receive the same benefits? Views: 812 Public
    Associate members receive the same benefits as the primary member. Primary Member The Primary Member is the first person in the household to join AAA. Only Primary members can make changes to a membership. Associate Members Associate Members are a spouse/partner, dependent child up to age 25 who reside in the same household or away at school.
  • 24. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 789 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your members  More...
  • 25. What are the accepted documents for a standard license/ID card? Views: 710 Public
    For a current list of accepted documents for a standard license/ID card, see the Minnesota Department of Public Safety Standard DL/ID Identification Requirements document. REAL ID cards require additional documentation compared to the requirements for a standard Minnesota driver's license.