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  • Knowledge Base
  • 1. Why can't I log in to AAA.com? Views: 619
    Online Account Login Help To reset your password, go to the Online Account Page and click on the Forgot your password? link. If resetting your password does not work, contact us for assistance.
  • 2. Why can't I log in to the AAA Mobile App? Views: 195
    Username and Password Help To log in to the AAA Mobile App, you will need to have a AAA Online Account . You will use the same username and email address for both your Online Account and the AAA Mobile App. If you have forgotten your password, visit the Online Account page and click the Forgot Your Password? link to reset your password. ZIP Code Help The AAA Mobile App will ask for your ZIP code in order to provide your club's custom experience. The ZIP code you enter in the app will need   More...
  • 3. How do I manage my membership online? Views: 730
    To access to your membership information online, add your AAA Minneapolis membership number to your online account. Sign in to aaa.com Click on My Account in the upper-right corner to log in If you have already added your membership number, you will see your current membership information. If you haven't added your membership number, you will see the following message: Our records indicate you are not a AAA member. Click on add your membership number On the following page, under Are y  More...
  • 4. How can I cancel my AAA membership? Views: 469
    Call AAA Membership Service Center at 952-927-2567 and a customer service representative will be happy to assist you.
  • 5. How do I make an online payment for membership, insurance, or credit card? Views: 338
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page. AAA Member Rewards Visa Credit Card After you receive your credit card and activate your account, visit the online banking center and follow the simple instructions to set up your account.
  • 6. I forgot my AAA.com password. How do I reset my password? Views: 199
    Reset your AAA.com Online Account Password To reset your password, go to the Online Account Page and click on the Forgot your password? link. You will receive a one-time, automated email with a link to reset your password.
  • 7. I'm trying to create an online account but the website won't take my membership number. Why? Views: 120
    Check Your Club There are two AAA clubs in Minnesota: AAA Minneapolis, which covers Hennepin county, and AAA MN/IA, which covers greater Minnesota. Which club do I belong to? You can check the club code on your membership card: If the club code is 057, you are a member of AAA Minneapolis. If the club code is 049, you are a member of AAA MN/IA. Visit AAA.com/stop and enter your home ZIP code (the same ZIP code you entered when you joined). This will redirect you to the correct club website. You m  More...
  • 8. Can I make my insurance payment on the AAA Mobile App? Views: 112
    AAA Minneapolis Insurance Agency is an independent agency, providing insurance coverage from many insurance partner providers. Online services vary by partner. If your insurance provider provides online bill pay, you can access their services through the AAA Mobile App. From the home screen in the app, open the right-side menu by tapping the grid in the upper-right corner, next to the tow truck icon. Tap Insurance Tap Make Payment Find your insurance provider in the list and tap on their na  More...
  • 9. Why doesn't the AAA Mobile App work on my iPad? Views: 70
    AAA Mobile App support for iPad is not currently available. Download the AAA Mobile App for your iPhone or Android device from the Apple App Store or the Google Play store .
  • 10. Can I use the TripTik Travel Planner on my iPad without the AAA Mobile App? Views: 58
    While the AAA Mobile App is not supported for iPad, you can use your iPad's Internet Browser (typically Safari or Google Chrome) to access the TripTik Travel Planner online at triptik.aaa.com . When you log in to your online account, you can access and save your trips.
  • 11. Is there a service tracker I can use to check the status of my service call? Views: 41
    You may call to check on the status of a service request: Nationwide: 800-AAA-HELP Minneapolis: 952-927-2727 AAA is not able to provide updates or tracking for individual service requests online. If you placed your Roadside Assistance request online or through the AAA Mobile App, you will be given an estimated service time, however service times may vary due to a variety of conditions.
  • 12. Can I use my digital card on the AAA Mobile App, Passbook, or Wallet app on my phone as proof of Membership? Views: 27
    Yes. When receiving roadside assistance, you can show your AAA Membership card on the AAA Mobile app or Passbook or Wallet apps, as long as you have another valid form of identification.
  • 13. How do I add my membership card to my iPhone Apple Wallet? Views: 25
    After you download the AAA Mobile App and log in to your account, you can add your membership card to your iPhone Apple Wallet: Tap on the profile icon in the upper-left corner of the home screen Tap View Card Look for the black button with the Wallet logo that says Add to Apple Wallet. Your card information will load for your review in the Wallet app. Tap Add in the upper-right corner of your screen to add your membership card to your wallet.
  • 14. Can I renew or upgrade my membership from the AAA Mobile App? Views: 23
    From the AAA Mobile App home screen: Tap on the profile icon in the upper-left corner, which opens the left menu. Tap Manage Membership. You may need to log in with your online account credentials, even if you are already logged into the app. Once you are logged in to the membership system, you can make a renewal payment, upgrade your membership, and add associate memberships to your account.
  • 15. I logged in to the AAA website and went to look at Discounts, but then it showed me as logged-out. Why? Views: 21
    To provide you with a personalized discounts experience, the AAA Discounts Rewards website has additional features. If you are already logged in to the AAA website, you will be able to click the Sign In link in the upper-right corner of the AAA Discounts Rewards website to log in automatically, without re-entering your password.
  • 16. Why does the AAA Mobile App ask me to enable Location Services? Views: 13
    Location Services are used so we can find you faster when you request roadside assistance. Enabling Location Services also allows additional app features, such as the following, to reflect information relative to your current location: Nearby Deals from AAA Discounts Rewards® Local Gas Prices AAA TripTik® Travel Planner If you choose not to enable Location Services, you will still be able to use the app; however, the app will prompt you to enable Location Services as that will provide   More...
  • 17. How do I subscribe or unsubscribe from AAA's email newsletters list? Views: 12
    Preview

    https://minneapolis.aaa.com/contact/email

  • 18. I keep getting directed to the AAA Minneapolis site, but I'm a member of a different club. How do I get to my own club's website? Views: 0
    To get to your local AAA club website, visit AAA.com/stop and enter your zip code.