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  • 1. Where can I find the latest information about my membership benefits? Views: 84 Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. How do I arrange for roadside assistance if my car is disabled? Views: 145 Public
    If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provider arrives, they will request to see your AAA Card. If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobile App, you will be able to show your electronic membershi  More...
  • 3. Where can I find your Roadside Assistance policy with regard to towing? Views: 126 Public
    For complete details of our Roadside Assistance, please review our Member Handbook. You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more To be taken directly to the Member Handbook, click here . Click on View N o w button for the Member Benefits Services for your membership: Annual, Flex, Basic.
  • 4. What is the Premier RV Car Rental Reimbursement Request Form? Views: 120 Public
    Each Premier RV Member is eligible for one car rental reimbursement per membership terms when associated with your AAA Roadside Assistance non-collision tow event. You may access the reimbursement form by clicking on Contact Us at the bottom left corner. Once on the Contact Us page, please click on One-Day Car Rental Reimbursement Form under Download A Reimbursement Form section. Please read the Payment Limitations at the beginning of the reimbursement form and then fully complete the form   More...
  • 5. How do I create a User ID and Password? Views: 115 Public
    Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To cre  More...
  • 6. How do I request a Car Travel Interruption reimbursement? Views: 111 Public
    If you’re traveling by car and are 100 miles or more away from your home and have a breakdown or accident, or if your vehicle is stolen while en route, we’ll reimburse you for emergency expenses up to the value of $600 for Classic Members. Requests for reimbursement must be submitted within 60 days of the event. Reimbursable expenses include: Meals and lodging Car rental Transportation home or to your destination within 72 hours AAA Plus Members have protection up to $1,000 and   More...
  • 7. Where can I mail my payment? Views: 110 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 8. Can I pay my insurance bill online? Views: 108 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
  • 9. I am having problems with my online account User ID/password. What should I do? Views: 107 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activ  More...
  • 10. How do I add my Auto or Home insurance products to My Account? Views: 104 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254