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1.
Where can I find the latest information about my membership benefits?
Views: 211
You’ll find up to date member benefits at aaa.com/memberhandbook .
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2.
Where can I review the services available through Roadside Assistance for my membership plan? Views: 399196
For complete details of the services offered under our Roadside Assistance, please review our Member Handbook. You will find details for services such as: Battery jump-start/boost Extrication and winching Fuel Delivery services Tire service Vehicle lock-out service Bicycle service Towing and more To be taken directly to the Member Handbook, click here . Click on View Now button for the Member Benefits Services for your membership: Annual, Flex, Basic.
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3.
What do I do if I am traveling outside my home area and need roadside assistance? Views: 210628
As long as you are an active AAA member, it will not matter what part of the United States and Canada that you have a breakdown, as you will be covered. When you need to request roadside assistance, just call 800.AAA.HELP (222.4357). Your call will be routed to the AAA club responsible for providing service in the area where you are located at the time of the breakdown.
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4.
Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 37305
Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni More...
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5.
What is the cost of towing if I have gone over my plan's towing limit for a single tow? Views: 6021
Members are charged $7 per mile once they exceed the mileage included in their membership plan.
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6.
If I have used up my allotted service calls before my membership year is over, how do I obtain more service calls? Views: 3243
To help control membership dues, AAA has an annual limit on roadside assistance usage per member. Consult the member handbook for more details regarding your allotment. If you have exceeded those service calls prior to the end of your membership year, you can still receive roadside service. However, you will be charged special, pre-negotiated AAA rates that are lower than you would pay if you weren’t an AAA Member. Payments by cash or your personal check are acceptable, and your speci More...
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7.
How long will it take for my online payment to show in your system? Views: 1448
It can take up to three days for the accounting process to be complete. Your successful payment will be credited as paid in our system as the date and time your payment was made and you received a confirmation number. Please note that due to the three day turnaround, if you attempt to verify your payment online or the automated phone system, recent payment activity may not yet be reflected in the amount(s) owing. If you make a payment through your own internet bill payment service, it may take l More...
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8.
Are there insurance policies I cannot add to a My Account? Views: 991
The insurance products mentioned below cannot be registered online. Boat Motorcycle VIP / PUP (personal umbrella policies with numbers that do not begin with PUP)
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9.
I have two insurance policies, why can I only see one of them? Views: 905
Depending on the type of policy and the region you live in, some policies are not available to view on the site. Please contact your agent or our Member Service Center at 800.342.4254, who will be happy to assist you with policy questions.
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10.
How do I add my Auto or Home insurance products to My Account? Views: 423
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg More...
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254
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