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  • 1. Where can I find the latest information about my membership benefits? Views: 91
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 2. How do I arrange for roadside assistance if my car is disabled? Views: 157
    If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provider arrives, they will request to see your AAA Card. If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobile App, you will be able to show your electronic membershi  More...
  • 3. What is the limit for roadside assistance calls under my AAA Membership? Views: 149
    In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a four-call limit on roadside assistance usage. Each member is eligible for four (4) service calls per membership year. After the fourth call, the member may continue to call AAA for service, but must be prepared to pay the service provider for services rendered. These service limits enable AAA to continue providing reliable, high-quality, cos  More...
  • 4. Where can I mail my payment? Views: 121 Updated
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 5. How much does it cost to join AAA? Views: 117
    If you click on Join AAA in the top right corner and then click on either Surfing the Internet or Other, you will see the cost of the 3 different Membership Plans as well as the cost of the associate. This amount is the annual cost of a AAA membership. There are no additional fees to Joining AAA. (You can also see the cost of each membership plan by clicking on Compare Benefits from the drop down menu under Membership; however, this does not give you the price for an associate, as long as you ar  More...
  • 6. I am having problems with my online account User ID/password. What should I do? Views: 107
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 7. What types of maps and books are available at no cost for AAA Members? Views: 106
    AAA has a variety of guides and maps available to its members for travel within the U.S., as well as internationally. For travel in the U.S., our legendary online TripTik routing system will show you the best way to reach your destination and provide road construction information. It provides high-resolution maps and route narratives that you can customize to personalize your route. You can create your map online or visit one of our full-service offices for your customized, bound TripTik routi  More...
  • 8. How can I change my address or telephone number online? Views: 102
    Please click Sign In and enter your User ID/password, OR if you’re already signed in, select “My Account” and follow the link(s) under “My Information” to change your address and/or phone number(s). After making your changes, click Continue. To go directly to “My Account”, click here . Next, click on Change Address and/or Change Phone Numbers under “My Information”. If you feel more comfortable making changes by phone, please call 800.342  More...
  • 9. How do I create a User ID and Password? Views: 99
    Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create New Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To create y  More...
  • 10. Can my family members be on my AAA Membership? Views: 98
    Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your m  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254