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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I use the AAA Visa only at AAA, or can I use it anywhere?
The AAA Visa works just like any other Visa for purchases at the millions of places that accept Visa. And you earn Cash Back on qualifying net purchases no matter where you use your card, whether it's for grocery stores, gas stations, travel or purchas More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
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What are the eligibility guidelines for the AAADrive Insurance Discount?
If you have more than 1 major violation, or more than 2 at-fault accidents, or more than 2 not-at-fault accidents* you will not qualify for the AAADrive insurance discount at this time. However, you can still enroll, and use AAADrive if these accidents and More...
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Can I save money on my auto insurance using AAADrive? How do I sign up and then become eligible for the AAADrive Insurance Discount?
AAADrive Insurance Discounts availability and amounts vary by market. Please call your nearest AAA Agent or access AAA.com for more information. You can opt in to AAADrive as part of purchasing your policy online. You can also talk to an agent to enroll More...
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When I complete a journey, why are my journey details not immediately updated?
Based on data connection, signal strength and ability for the smartphone to send data, there might be a delay after journey completion for the journey details to appear on your dashboard. There are notifications My Journeys screen that indicates unsynced j More...
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How do I remain qualified for the AAADrive Insurance Discount?
When your renewal policy is generated, ACG will check to see how many miles and journeys were recorded in the previous 120 days. Each participating driver must record at least 1,000 miles and 25 journeys using AAADrive over the 120 day evaluation period to More...
- What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
- What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
- What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work done More...
- How does AAA know the shop continues to perform quality repairs?
AAA has an ongoing facility service evaluation feedback system in place. The quality of service our members receive is constantly monitored. If you wish to file an Approved Auto Repair complaint or extend a compliment, please contact the ERS Product Specia More...
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment More...
- How do I add my Auto or Home insurance products to My Account?
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the p More...
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Are there insurance policies I cannot add to a My Account?
The insurance products mentioned below cannot be registered online. Boat Motorcycle VIP / PUP (personal umbrella policies with numbers that do not begin with PUP)
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I am having problems with my online account User ID/password. What should I do?
The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you rec More...
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How do I register my membership number or insurance policy?
Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. More...
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How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your ac More...
- Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
- Can I combine my online payments?
Yes. If you’ve registered multiple auto or home insurance policies to your online account, you have the option to pay more than one policy at a time by selecting the Combine Payments option. The system will process each policy payment separately, so More...
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Where can I review the services available through Roadside Assistance for my membership plan?
For complete details of the services offered under our Roadside Assistance, please review our Member Handbook. You will find details for services such as: Battery jump-start/boost Extrication and winching Fuel Delivery services Tire service Vehicle lock More...
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What do I do if I am traveling outside my home area and need roadside assistance?
As long as you are an active AAA member, it will not matter what part of the United States and Canada that you have a breakdown, as you will be covered. When you need to request roadside assistance, just call 800.AAA.HELP (222.4357). Your call will be ro More...
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What is the cost of towing if I have gone over my plan's towing limit for a single tow?
Members are charged $7 per mile once they exceed the mileage included in their membership plan.
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If I have used up my allotted service calls before my membership year is over, how do I obtain more service calls?
To help control membership dues, AAA has an annual limit on roadside assistance usage per member. Consult the member handbook for more details regarding your allotment. If you have exceeded those service calls prior to the end of your membership year, y More...
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How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will req More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course by More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise™ a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered throu More...
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Where can I find information on European Rail passes?
You will need to contact an AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressiv More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 different clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visit More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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