Loading...
progress
Your request is being processed...
  • 1. Where can I find the latest information about my membership benefits? Views: 147 Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 2. What do I do if I am traveling outside my home area and need roadside assistance? Views: 660 Public
    As long as you are an active AAA member, it will not matter what part of the United States and Canada that you have a breakdown, as you will be covered. When you need to request roadside assistance, just call 800.AAA.HELP (222.4357). Your call will be routed to the AAA club responsible for providing service in the area where you are located at the time of the breakdown.
  • 3. How do I arrange for roadside assistance if my car is disabled? Views: 198 Public
    If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will request to see your AAA Card and your photo ID. (Your digital membership cards are available in digital wallet). If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobi  More...
  • 4. If I have used up my allotted service calls before my membership year is over, how do I obtain more service calls? Views: 187 Public
    To help control membership dues, AAA has an annual limit on roadside assistance usage per member. Consult the member handbook for more details regarding your allotment. If you have exceeded those service calls prior to the end of your membership year, you can still receive roadside service. However, you will be charged special, pre-negotiated AAA rates that are lower than you would pay if you weren’t an AAA Member. Payments by cash or your personal check are acceptable, and your speci  More...
  • 5. How do I add my Auto or Home insurance products to My Account? Views: 179 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 6. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 178 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
  • 7. How long will it take for my online payment to show in your system? Views: 175 Public
    It can take up to three days for the accounting process to be complete. Your successful payment will be credited as paid in our system as the date and time your payment was made and you received a confirmation number. Please note that due to the three day turnaround, if you attempt to verify your payment online or the automated phone system, recent payment activity may not yet be reflected in the amount(s) owing. If you make a payment through your own internet bill payment service, it may take l  More...
  • 8. Where can I find the Roadside Assistance policy for towing? Views: 167 Public
    For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more
  • 9. What is the cost of towing if I have gone over my plan's towing limit for a single tow? Views: 166 Public
    Members are charged $7 per mile once they exceed the mileage included in their membership plan.
  • 10. Can I pay my insurance bill online? Views: 162 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254