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  • 1. Where can I find the latest information about my membership benefits? Views: 436 Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. I’m getting the wrong city and state when I search for savings. What do I do? Views: 1652 Public
    After you click on Discounts Rewards from navigation bar, click on Local, enter your zip code and click on the magnifying glass icon next to filter. You will be shown local discounts available in your zip code area. You can also enter keywords in the search field. To go directly to the Discounts Rewards site, click here .
  • 3. Where can I mail my payment? Views: 997 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 4. How do I arrange for roadside assistance if my car is disabled? Views: 969 Public
    If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provider arrives, they will request to see your AAA Card. If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobile App, you will be able to show your electronic membershi  More...
  • 5. Can I pay my insurance bill online? Views: 939 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
  • 6. I am having problems with my online account User ID/password. What should I do? Views: 882 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activ  More...
  • 7. How do I turn on or off the Automatic Login Feature? Views: 861 Public
    For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
  • 8. What types of maps and books are available at no cost for AAA Members? Views: 778 Public
    AAA has a variety maps available to its members for travel within the U.S., as well as internationally. For travel in the U.S., our legendary online TripTik routing system will show you the best way to reach your destination and provide road construction information. It provides high-resolution maps and route narratives that you can customize to personalize your route. You can create your map online or visit one of our full-service offices for your customized, bound TripTik routings. Our Tou  More...
  • 9. How do I register my membership number or insurance policy? Views: 759 Public
    Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membe  More...
  • 10. What is the benefit of AAR to the AAA Member? Views: 753 Public
    AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities not only meet AAA's tough performance standards while providing reliable and courteous service, they are required to provide AAA members with: Free Multi-Point Vehicle Maintenance Inspection - Approved Auto Repair Facilities will perform a  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254