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  • 1. I need to replace my AAA membership card. What do I need to do? Views: 398 Featured Content Public
    Click on Print My AAA Card from the drop down menu under Membership. You can then choose to print a card for you and/or your associates OR print and have one mailed to you. Click the word Print in the top left corner of the window with the cards to print your temporary card. You will then receive your permanent card within 7-10 business days, if you choose that option. To go directly to Order New Card, click here . You may also contact the Member Service Center at 800.222.6424 for assistance  More...
  • 2. Where can I find the latest information about my membership benefits? Views: 282 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 3. Why can't I see my policy? Views: 1360 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.222.6424. They will answer any questions you may have.
  • 4. I am having problems with my online account User ID/password. What should I do? Views: 1077 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 5. I forgot my User ID/password. What do I need to do? Views: 818 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 6. Can I access my insurance information with my membership number? Views: 446 Public
    No. Insurance products require that members have entered their policy information in the My Account section of the site.
  • 7. Can I pay my insurance bill online? Views: 432 Public
    If your policy number consists of only numbers (Example, 0 1234567 01), yes, you can pay your insurance bill by clicking on Sign In and then click on Pay Bill from the list of links under Registered Policies. You will be asked to login to access this feature. Please make sure to have your bill with you for the information you’ll need. To do directly to My Account, click here , and then click on Pay Bill to complete your transaction. If your policy includes both numbers and letters (Ex  More...
  • 8. Can I access and print a Proof of Insurance Card online? Views: 387 Public
    Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to “My Account”. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto insurance policy to your online account. Once you’ve added the policy online, you’ll find a “View Proof of Insurance” (PDFs) link for that policy. You can access “My Account” by clicking on Sign In OR if y  More...
  • 9. Why can't I pay my insurance policy bill online? Views: 386 Public
    Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a specific answer and assist with making your payment. AAA Life insurance policies can be paid online at the AAA Life Company website .
  • 10. How do I cancel my membership? Views: 382 Public
    To cancel your entire membership, including associates, anytime during your membership year, please call the Member Service Center at 800.222.6424 to speak with one of our Customer Service Representatives.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6424