Loading...
progress
Your request is being processed...
  • 1. I need to replace my AAA membership card. What do I need to do? Views: 408 Featured Content
    Click on Print My AAA Card from the drop down menu under Membership. You can then choose to print a card for you and/or your associates OR print and have one mailed to you. Click the word Print in the top left corner of the window with the cards to print your temporary card. You will then receive your permanent card within 7-10 business days, if you choose that option. To go directly to Order New Card, click here . You may also contact the Member Service Center at 800.222.6424 for assistance  More...
  • 2. Where can I find the latest information about my membership benefits? Views: 303 Featured Content
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 3. I am having problems with my online account User ID/password. What should I do? Views: 1445
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 4. Why can't I see my policy? Views: 1138
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.222.6424. They will answer any questions you may have.
  • 5. Can I pay my insurance bill online? Views: 610
    If your policy number consists of only numbers (Example, 0 1234567 01), yes, you can pay your insurance bill by clicking on Sign In and then click on Pay Bill from the list of links under Registered Policies. You will be asked to login to access this feature. Please make sure to have your bill with you for the information you’ll need. To do directly to My Account, click here , and then click on Pay Bill to complete your transaction. If your policy includes both numbers and letters (Ex  More...
  • 6. I forgot my User ID/password. What do I need to do? Views: 594
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 7. How do I cancel my membership? Views: 467
    To cancel your entire membership, including associates, anytime during your membership year, please call the Member Service Center at 800.222.6424 to speak with one of our Customer Service Representatives.
  • 8. Can I access my insurance information with my membership number? Views: 433
    No. Insurance products require that members have entered their policy information through the My Account section of the site.
  • 9. Can I access and print a Proof of Insurance Card online? Views: 367
    Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to “My Account”. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto insurance policy to your online account. Once you’ve added the policy online, you’ll find a “View Proof of Insurance” (PDFs) link for that policy. You can access “My Account” by clicking on Sign In OR if y  More...
  • 10. Is my insurance policy active? Views: 294
    Your policy status is displayed online for registered auto and home policies by selecting the View Policy Details option in My Account. To go directly to My Account, click here .
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6424