Loading...
progress
Your request is being processed...
  • 1. I need to replace my AAA membership card. What do I need to do? Views: 2056 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 2. Where can I find the latest information about my membership benefits? Views: 1299 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 3. I am having problems with my online account User ID/password. What should I do? Views: 6399 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activ  More...
  • 4. I forgot my User ID/password. What do I need to do? Views: 4201 Public
    You can reset your password by clicking on “Sign In” from the top right corner of any page. Once on the “Sign In” screen, please click “Need Help Signing In?” to start the recovery process of your User ID and reset your password. You will need to select the product to use whether: Membership or Insurance. Please enter the following information for whichever product you need: Your name Your membership/insurance policy number The ZIP code where you receive m  More...
  • 5. How do I cancel my membership? Views: 3136 Public
    To cancel your entire membership, including associates, anytime during your membership year, please call the Member Service Center at 800.222.6424 to speak with one of our Customer Service Representatives.
  • 6. Can I remove/cancel an associate from my membership plan? Views: 1583 Public
    If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.6424 if you wish to remove an associate from your membership account. To remove/can  More...
  • 7. Why can't I see my policy? Views: 1382 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.222.6424. They will answer any questions you may have.
  • 8. How many miles of free towing do I receive with my membership? Views: 967 Public
    AAA will travel any distance to get to a stranded member. Your vehicle will be towed to either the service provider’s repair shop or up to the following number of miles without charge in any direction from the place of disablement to a destination of your choice. Of course, any repairs or additional towing for the same breakdown will be at your own expense. The following provides the towing miles for each available membership level: AAA Classic: You receive up to 4 tows up to 5 miles e  More...
  • 9. Can I upgrade or downgrade to a different membership plan? Views: 764 Public
    If you wish to change to a different plan, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you can click on the plan name that you want: Classic, Plus, Premier, whether it's an upgrade* or downgrade. You will see the price you will be paying for the upgrade or downgrade. *Note: If you are upgrading your membership, the roadside assistance benefits become effective 3 days after a qualifying payment is processed  More...
  • 10. How do I get reimbursed for towing or vehicle lockout services? Views: 638 Public
    If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. To obtain reimbursement, follow these steps: On the AAA.com website, click on Contact Us at the bottom left corner of any page. Click on Roadside Assistance Reimbursement Form under Download A Reimbursement Form. You can also call to request a copy of the form at 800.222.6424 or pick up a copy at a nearby   More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6424