If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services.
To obtain reimbursement, follow these steps: 

  • On the AAA.com website, click on Contact Us at the bottom left corner of any page.  Click on Roadside Assistance Reimbursement Form under Download A Reimbursement Form. You can also call to request a copy of the form at 800.222.1333 or pick up a copy at a nearby branch. To find a branch near you, click here.  
  • Complete the form and mail it with the original paid receipt to AAA. Receipt must be fully paid in the member's name receiving service.

Requests for reimbursement must be submitted to AAA within 60 days of the date the service was provided.