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1.
Where can I find the latest information about my membership benefits? Views: 185
You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
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2.
How do I create a User ID and Password? Views: 293
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To cre More...
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3.
How do I add my Auto or Home insurance products to My Account? Views: 291
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In from the top right corner of any page or click on My Account, if alr More...
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4.
Why can't I see my policy? Views: 249
Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.222.1333. They will answer any questions you may have.
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5.
What do I need to know about my online payment options for auto insurance? Views: 165
Allowable forms of payment are personal checking accounts, VISA, Mastercard, Discover and American Express credit cards or debit cards that have a VISA or Mastercard logo. If you are paying by check, you will need your bank’s routing number and your checking account number, which you can find at the bottom of your checks. You will not have to provide a check number. For credit/debit card payments, you will need the card number, expiration date and security code (the three-digit code More...
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6.
Can I pay my insurance bill online? Views: 164
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction.
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7.
Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 158
Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni More...
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8.
How long will it take for my online payment to show in your system? Views: 150
It can take up to three days for the accounting process to be complete. Your successful payment will be credited as paid in our system as the date and time your payment was made and you received a confirmation number. Please note that due to the three day turnaround, if you attempt to verify your payment online or the automated phone system, recent payment activity may not yet be reflected in the amount(s) owing. If you make a payment through your own internet bill payment service, it may take l More...
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9.
Can my family members be on my AAA Membership?
Views: 146
Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your membe More...
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10.
Can I remove an associate from my membership plan? Views: 141
If you wish to remove an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.1333 if you wish to remove an associate from your membership account. To cancel an associa More...
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-1333
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