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  • 1. Where can I find the latest information about my membership benefits? Views: 46 Featured Content Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 2. I made a payment weeks ago, but I just received a notice from AAA that indicates you did not receive my payment. What happened to my payment? Views: 167 Public
    Paying by telephone or through online payment services should never take longer than three days to appear and validate in our systems. Usually this notice indicates your payment was not made on the AAA website, but through a third-party website, such as your bank, CheckFree, Quicken, etc. AAA currently does not directly connect with these third parties, which may result in a payment taking as long as 21 days to reach us. If you have any doubt about where your payment was made, please call the   More...
  • 3. What is Approved Auto Repair (AAR)? Views: 100 Public
    Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certified technicians, to perform free maintenance inspections for members who schedule service and to abide by AAA decisions in service disputes. To locate an AAR shop near you, click here .
  • 4. How do I Refer A Friend to AAA or join AAA after being referred by an AAA member? Views: 95 Public
    Please click on Refer a Friend from the drop down menu under Membership. If you wish to refer a friend, please click on Refer A Friend button under I want to refer a friend and following the instructions. If you were referred by an AAA member, please click on Join Now under I was referred by a member and follow the instructions. The promo code should be on the referral piece that was given to you by the referring member. If the member who referred you did not provide referral information,  More...
  • 5. How do I sign up for and/or cancel Auto Renewal/Convenience Billing for my membership? Views: 88 Public
    To sign up for auto renewal/convenience billing of your membership account, please click on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will be asked to login to access this feature. To sign up Auto Renewal, please select View Billing Information under I'd Like To: next to the membership card. You will then need to click on Automatically Bill My Credit Card button. You will then need to enter your credi  More...
  • 6. Do I need to have a driver’s license in order to be an AAA Member and use the Roadside Assistance? Views: 87 Public
    AAA Membership covers you, not the vehicle. Roadside assistance will be provided on any eligible vehicle that you are driving or riding in at the time of disablement when you present your valid AAA membership card. For example, if you are stranded with a friend in their vehicle and you call for service, we would help as long as you are present at the time of service.
  • 7. What is the limit for roadside assistance calls under my AAA Membership? Views: 69 Public
    In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA for service, but must be prepared to pay the service provider for services rendered. These service limits enable AAA to continue providing reliable, high-quality, cost-effective roadside assistance. Consult the member handbook for more details   More...
  • 8. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 65 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
  • 9. How many miles of free towing do I receive with my membership? Views: 63 Public
    AAA will travel any distance to get to a stranded member. Your vehicle will be towed to either the service provider’s repair shop or up to the following number of miles without charge in any direction from the place of disablement to a destination of your choice. Of course, any repairs or additional towing for the same breakdown will be at your own expense. The following provides the towing miles for each available membership level: AAA Classic: You receive tows up to 5 miles each AAA Plus  More...
  • 10. Can I pay my insurance bill online? Views: 63 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-1333