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  • 1. Where can I find the latest information about my membership benefits? Views: 166 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. How do I add my Auto or Home insurance products to My Account? Views: 282 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 3. Why can't I see my policy? Views: 227 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.222.1333. They will answer any questions you may have.
  • 4. How do I arrange for roadside assistance if my car is disabled? Views: 188 Public
    If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provider arrives, they will request to see your AAA Card. If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobile App, you will be able to show your electronic membershi  More...
  • 5. Where can I find your Roadside Assistance policy with regard to towing? Views: 159 Public
    For complete details of our Roadside Assistance, please review our Member Handbook. You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more To be taken directly to the Member Handbook, click here . Click on View N o w button for the Member Benefits Services for your membership: Annual, Flex, Basic.
  • 6. Can I remove/cancel an associate from my membership plan? Views: 159 Public
    If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.1333 if you wish to remove an associate from your membership account. To remove/can  More...
  • 7. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 152 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
  • 8. How do I create a User ID and Password? Views: 150 Public
    Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To cre  More...
  • 9. How do I make changes or cancel my Weather Alerts account? Views: 149 Public
    You can update your alert locations, change the types of alerts that you receive, how you get your alerts by phone and/or email and you can even deactivate your Weather account by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will then need to click on Manage Weather Alerts under I’d Like To section by the membership card. If you travel a lot for work or vacation, you can set up weather alerts for th  More...
  • 10. How do I turn on or off the Automatic Login feature? Views: 144 Public
    For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-1333