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  • 1. Where can I find the latest information about my membership benefits? Views: 255 Featured Content Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 2. How do I add my Auto or Home insurance products to My Account? Views: 419 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 3. Why can't I see my policy? Views: 347 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.222.1333. They will answer any questions you may have.
  • 4. Where can I find the Roadside Assistance policy for towing? Views: 314 Public
    For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more
  • 5. How do I arrange for roadside assistance if my car is disabled? Views: 301 Public
    If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will request to see your AAA Card and your photo ID. (Your digital membership cards are available in digital wallet). If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobi  More...
  • 6. How do I make changes or cancel my Weather Alerts account? Views: 284 Public
    You can update your alert locations, change the types of alerts that you receive, how you get your alerts by phone and/or email and you can even deactivate your Weather account by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will then need to click on Manage Weather Alerts under I’d Like To section by the membership card. If you travel a lot for work or vacation, you can set up weather alerts for th  More...
  • 7. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 269 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
  • 8. How do I create a User ID and Password? Views: 267 Public
    Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To cre  More...
  • 9. I made a payment weeks ago, but I just received a notice from AAA that indicates you did not receive my payment. What happened to my payment? Views: 261 Public
    Paying by telephone or through online payment services should never take longer than three days to appear and validate in our systems. Usually this notice indicates your payment was not made on the AAA website, but through a third-party website, such as your bank, CheckFree, Quicken, etc. AAA currently does not directly connect with these third parties, which may result in a payment taking as long as 21 days to reach us. If you have any doubt about where your payment was made, please call the   More...
  • 10. Can I remove/cancel an associate from my membership plan? Views: 253 Public
    If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.1333 if you wish to remove an associate from your membership account. To remove/can  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-1333