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1.
Where can I find the latest information about all my membership benefits? Views: 42
You’ll find up to date member benefits at aaa.com/memberhandbook .
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2.
What do the AAA Diamond Ratings mean for hotels and restaurants? Views: 588
AAA/CAA inspectors have evaluated and rated each of the lodging and restaurant establishments in the AAA TourBook® guide series to ensure quality travel information for our members. All properties must meet AAA minimum requirements (for lodgings) concerning cleanliness, comfort and security or AAA minimum requirements (for restaurants) pertaining to cleanliness, food preparation and service. Eligible applicants receive an unannounced evaluation by inspectors that include two distinct comp More...
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3.
How do I order maps and TourBooks to be delivered to my home? Views: 425
To order maps, click on Triptiks Maps from the drop down menu under Travel. On the Road Trip Planning page, click on Order Maps under Order for Home Delivery. You will be asked to login to access this feature. On the Order Travel Publications page, you will choose the maps you need and then fill in the mailing information on the next page. Please allow 8-10 business days for processing of your maps request. You can no longer receive tourbooks to your home nor can you get them from your local More...
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4.
Where can I mail my payment? Views: 222
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C More...
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5.
How do I request a Car Travel Interruption reimbursement? Views: 175
If you’re traveling by car and are 100 miles or more away from your home and have a breakdown or accident, or if your vehicle is stolen while en route, we’ll reimburse you for emergency expenses up to the value of $600 for Classic Members. Requests for reimbursement must be submitted within 60 days of the event. Reimbursable expenses include: Meals and lodging Car rental Transportation home or to your destination within 72 hours AAA Plus Members have protection up to $1,000 and A More...
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6.
How do I get reimbursed for towing or vehicle lockout services? Views: 132
If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. The preferred method for faster review is to submit online at AAA.com/Roadside . You may also submit via US mail: Attn: ERS Back Office, AAA, P.O. Box 200, Dearborn, MI 48121 Complete the Road Service Reimbursement Form (located at AAA.com/Roadside ) and mail it with the original paid receipt to AAA. Receipt mu More...
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7.
How do I arrange for roadside assistance if my car is disabled? Views: 88
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will request to see your AAA Card and your photo ID. (Your digital membership cards are available in digital wallet). If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobi More...
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8.
Can I purchase and print attraction tickets online from AAA at a discount? Views: 84
Yes, AAA Members can purchase and print the attraction ticket(s) online here . Once on the Attraction Tickets page, you can do a Search for tickets, click any item on the navigation bar or scroll down the page to Browse by City, Popular Events, Browse by Category, Theme Parks, Attractions, Zoos Museums or Shows, Sports, Tours. Once you are on the specific attraction’s ticket page, choose the ticket, choose how many, click Add to Cart and then Checkout. You will receive an email once pa More...
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9.
Where can I find the Roadside Assistance policy for towing? Views: 73
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more
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10.
What is the Premier RV Car Rental Reimbursement Request Form? Views: 58
Each Premier RV Member is eligible for one car rental reimbursement per membership terms when associated with your AAA Roadside Assistance non-collision tow event. You may access the reimbursement form by clicking on Contact Us at the bottom left corner. Once on the Contact Us page, please click on One-Day Car Rental Reimbursement Form under Download A Reimbursement Form section. Please read the Payment Limitations at the beginning of the reimbursement form and then fully complete the form More...
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6327.
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