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  • 1. Where can I find the latest information about all my membership benefits? Views: 18 Featured Content Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 2. What do the AAA Diamond Ratings mean for hotels and restaurants? Views: 1159 Public
    AAA/CAA inspectors have evaluated and rated each of the lodging and restaurant establishments in the AAA TourBook® guide series to ensure quality travel information for our members. All properties must meet AAA minimum requirements (for lodgings) concerning cleanliness, comfort and security or AAA minimum requirements (for restaurants) pertaining to cleanliness, food preparation and service. Eligible applicants receive an unannounced evaluation by inspectors that include two distinct comp  More...
  • 3. How do I order maps and TourBooks to be delivered to my home? Views: 373 Public
    To order maps, click on Triptiks Maps from the drop down menu under Travel. On the Road Trip Planning page, click on Order Maps under Order for Home Delivery. You will be asked to login to access this feature. On the Order Travel Publications page, you will choose the maps you need and then fill in the mailing information on the next page. Please allow 8-10 business days for processing of your maps request. You can no longer receive tourbooks to your home nor can you get them from your local  More...
  • 4. Can I purchase and print attraction tickets online from AAA at a discount? Views: 359 Public
    Yes, AAA Members can purchase and print the attraction ticket(s) online here . Once on the Attraction Tickets page, you can do a Search for tickets, click any item on the navigation bar or scroll down the page to Browse by City, Popular Events, Browse by Category, Theme Parks, Attractions, Zoos Museums or Shows, Sports, Tours. Once you are on the specific attraction’s ticket page, choose the ticket, choose how many, click Add to Cart and then Checkout. You will receive an email once pa  More...
  • 5. Where can I mail my payment? Views: 326 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 6. How do I request a Car Travel Interruption reimbursement? Views: 155 Public
    If you’re traveling by car and are 100 miles or more away from your home and have a breakdown or accident, or if your vehicle is stolen while en route, we’ll reimburse you for emergency expenses up to the value of $600 for Classic Members. Requests for reimbursement must be submitted within 60 days of the event. Reimbursable expenses include: Meals and lodging Car rental Transportation home or to your destination within 72 hours AAA Plus Members have protection up to $1,000 and A  More...
  • 7. How do I get reimbursed for towing or vehicle lockout services? Views: 113 Public
    If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. The preferred method for faster review is to submit online at AAA.com/Roadside . You may also submit via US mail: Attn: ERS Back Office, AAA, P.O. Box 200, Dearborn, MI 48121 Complete the Road Service Reimbursement Form (located at AAA.com/Roadside ) and mail it with the original paid receipt to AAA. Receipt mu  More...
  • 8. How do I sign up for and/or cancel Auto Renewal/Convenience Billing for my membership? Views: 73 Public
    To sign up for auto renewal/convenience billing of your membership account, please click on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will be asked to login to access this feature. To sign up Auto Renewal, please select View Billing Information under I'd Like To: next to the membership card. You will then need to click on Automatically Bill My Credit Card button. You will then need to enter your credi  More...
  • 9. Can I file an insurance claim online? Views: 53 Public
    Yes. Once you’ve created an online account and added your policy, you will have access to a variety of self-service options including filing an auto repair, auto glass or home repair claim. Once you've completed and submitted the form, you will be contacted within 24-48 hours to complete the reporting process. You can also file an auto glass claim online, by visiting AAA.com/AutoGlass . If this is an emergency, theft claim or you need immediate assistance, please contact the 24-h  More...
  • 10. Can all members of my family obtain AAA service for our family car(s)? Views: 44 Public
    AAA Membership is an individual membership designed to provide assistance and benefits to the individual, not the vehicle. Only the person named on the card is eligible to receive membership benefits. Eligible enrolled family members will receive their own membership cards to present for service. (Note: Since the membership is focused on the individual, you may use your road assistance benefits for most any eligible vehicle you are riding in or driving. You’ll find a definition of an eli  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6327.