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  • 1. Where can I find the latest information about all my membership benefits? Views: 94 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 2. Where can I mail my payment? Views: 219 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 3. I am having problems with my online account User ID/password. What should I do? Views: 172 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 4. I forgot my User ID/password. What do I need to do? Views: 143 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 5. How do I add my Auto or Home insurance products to My Account? Views: 142 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In from the top right corner of any page or click on My Account, if alr  More...
  • 6. Can I remove an associate from my membership plan? Views: 132 Public
    If you wish to remove an associate, you may do this during your renewal period by clicking on Renew Membership. On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.222.6327 if you wish to remove an associate from your membership account. To cancel an associate outside your re  More...
  • 7. How do I arrange for roadside assistance if my car is disabled? Views: 125 Public
    If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provider arrives, they will request to see your AAA Card. If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobile App, you will be able to show your electronic membershi  More...
  • 8. How do I get reimbursed for towing or vehicle lockout services? Views: 117 Public
    If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. To obtain reimbursement, follow these steps: Go to the AAA.com website, click on Contact AAA in the top right corner of any page. Click on Roadside Assistance Reimbursement Form under Download A Reimbursement Form. You can also call to request a copy of the form at 800.222.6327 or pick up a copy at a nearb  More...
  • 9. Does AAA have any special offers on cell phones? Views: 112 Public
    AAA Members may choose from two cellular services: Affinity Cellular: Earn 5 AAA Dollars on new activations. AAA Member only plans starting at $10 per month, no contracts or termination fees. Free calls to AAA Roadside Assistance, preprogrammed. 30% off Accessories. Free phone ($30 value). Plans start from only $10 per month with included minutes. Free Phone! No long-term contracts. Phone comes pre-programmed with AAA Roadside Assistance Number. AND Sprint: Free AAA Classic membership renewal fo  More...
  • 10. How much does it cost to join AAA? Views: 98 Public
    If you click on Join AAA in the top right corner and then click on either Surfing the Internet or Other, you will see the cost of the 3 different Membership Plans as well as the cost of the associate. This amount is the annual cost of a AAA membership. There are no additional fees to Joining AAA. (You can also see the cost of each membership plan by clicking on Compare Benefits from the drop down menu under Membership; however, this does not give you the price for an associate, as long as you ar  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-222-6327.