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1.
Where can I find the latest information about my membership benefits?
Views: 37
You’ll find up to date member benefits at aaa.com/memberhandbook .
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2.
Does my AAA membership cover me if I am in a rental, a friend's vehicle, or if I get a new vehicle? Views: 124
Your AAA Membership covers you in any car whether it is yours, borrowed, or a rental... even if you're the passenger. This would include scooters as long as it's tagged and registered and you have the added benefit of either RV Plus or RV Premier to your membership. The scooter would qualify for towing, air in tires (but not tire changes), fuel delivery, making an ignition key (via reimbursement). It is not necessary to inform AAA when you purchase a new vehicle ; sell your vehicle or More...
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3.
What do I do if I am traveling outside my home area and need roadside assistance? Views: 80
As long as you are an active AAA member, it will not matter what part of the United States and Canada that you have a breakdown, as you will be covered. When you need to request roadside assistance, just call 800.AAA.HELP (222.4357). Your call will be routed to the AAA club responsible for providing service in the area where you are located at the time of the breakdown.
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4.
I am having problems with my online account User ID/password. What should I do? Views: 74
The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did n More...
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5.
How do I create a User ID and Password? Views: 72
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membership number. To cre More...
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6.
How do I arrange for roadside assistance if my car is disabled? Views: 67
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will request to see your AAA Card and your photo ID. (Your digital membership cards are available in digital wallet). If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobi More...
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7.
What is the benefit of AAR to the AAA Member? Views: 61
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities not only meet AAA's tough performance standards while providing reliable and courteous service, they are required to provide AAA members with: Free Multi-Point Vehicle Maintenance Inspection - Approved Auto Repair Facilities will perform a More...
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8.
How long has AAR been available to members? And how do I find an approved facility? Views: 61
AAR was established in 1975 in limited areas. It has been expanded to more than 8,000 AAA Approved Repair facilities in the United States and Canada. The program is available in all AAA territories. Contact your local branch, call toll-free 800.AAA.HELP (222.4357), or visit AAA.com to find the facility nearest you.
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9.
If I have used up my allotted service calls before my membership year is over, how do I obtain more service calls? Views: 60
To help control membership dues, AAA has an annual limit on roadside assistance usage per member. Consult the member handbook for more details regarding your allotment. If you have exceeded those service calls prior to the end of your membership year, you can still receive roadside service. However, you will be charged special, pre-negotiated AAA rates that are lower than you would pay if you weren’t an AAA Member. Payments by cash or your personal check are acceptable, and your speci More...
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10.
If a shop has an "AAA" sign out front, does that mean they are AAA Approved for repairs? Views: 58
As long as the sign reads, Approved Auto Repair.
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254
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