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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
- Can I use the AAA Visa only at AAA, or can I use it anywhere?
The AAA Visa works just like any other Visa for purchases at the millions of places that accept Visa. And you earn Cash Back on qualifying net purchases no matter where you use your card, whether it's for grocery stores, gas stations, travel or purchas More...
- Can applicants redeem for cash back and other options?
Yes, members can redeem for cash back (deposited into their account or as a statement credit), gift cards or merchandise. Statement credits are issued via a credit to their Account by accessing the Rewards Center at acgcardservices.com . A credit will be a More...
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Why is my journey not saved in AAADrive? Why do my journey’s stop halfway through? Why do my start/stop times and miles on AAADrive journey screens vary slightly from what I expect?
In general, the capturing of journeys by the app is dependent on a number of factors such as age of the phone or quality of cell signal. Changes made by Google and Apple to the operating systems and/or changes made by the service providers or phone manufac More...
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Explain how individual scores are averaged to create household score. How do I remain qualified for the AAADrive Insurance Discount?
Each participating driver’s overall AAADrive score is weighted by their estimated annual miles which are calculated by AAADrive . If there are two participating drivers that both drive 10,000 miles per year, their overall AAADrive scores will be aver More...
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I’m concerned about my privacy. What data is captured and used by AAADrive?
The data collected from AAADrive is used to help AAA members and insurance customers learn more about their driving habits and patterns to improve driver safety; it serves as the foundation for ACG’s usage based insurance discount program. Data cap More...
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What are the eligibility guidelines for the AAADrive Insurance Discount?
If you have more than 1 major violation, or more than 2 at-fault accidents, or more than 2 not-at-fault accidents* you will not qualify for the AAADrive insurance discount at this time. However, you can still enroll, and use AAADrive if these accidents and More...
- What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
- What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
- What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work done More...
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment More...
- How do I add my Auto or Home insurance products to My Account?
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the p More...
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I am having problems with my online account User ID/password. What should I do?
The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you rec More...
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How do I register my membership number or insurance policy?
Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. More...
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How do I turn on or off the Automatic Login Feature?
For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
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How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your ac More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
- Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...
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How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provi More...
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Where can I find your Roadside Assistance policy with regard to towing?
For complete details of our Roadside Assistance, please review our Member Handbook. You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extre More...
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What is the limit for roadside assistance calls under my AAA Membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a four-call limit on roadside assistance usage. Each member is eligible for four (4) service calls pe More...
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Would my golf cart be eligible for Roadside Assistance under my plan?
If you have the Premier RV plan, a golf cart is eligible for Roadside Assistance for towing and extrication and winching, as long as they are accessible from the roadside. For further details/restrictions, please refer to the membership handbook .
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What membership level has Roadside Assistance for motorcycles?
To receive roadside assistance while driving a motorcycle, you must have either a Plus RV or a Premier RV AAA membership. You can compare these two plans by clicking on Compare from the drop down menu under Membership. You will be asked to log in to acc More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course by More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise™ a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered throu More...
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Where can I find information on European Rail passes?
You will need to contact an AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressiv More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 different clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visit More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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