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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
- Can I use the AAA Visa only at AAA, or can I use it anywhere?
The AAA Visa works just like any other Visa for purchases at the millions of places that accept Visa. And you earn Cash Back on qualifying net purchases no matter where you use your card, whether it's for grocery stores, gas stations, travel or purchas More...
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What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
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What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
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How long has AAR been available to members? And how do I find an approved facility?
AAR was established in 1975 in limited areas. It has been expanded to more than 8,000 AAA Approved Repair facilities in the United States and Canada. The program is available in all AAA territories. Contact your local branch, call toll-free 800.AAA.HELP (2 More...
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How does AAA know the shop continues to perform quality repairs?
AAA has an ongoing facility service evaluation feedback system in place. The quality of service our members receive is constantly monitored. If you wish to file an Approved Auto Repair complaint or extend a compliment, please contact the ERS Product Specia More...
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What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work done More...
- Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment More...
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I have two insurance policies, why can I only see one of them?
Depending on the type of policy and the region you live in, some policies are not available to view on the site. Please contact your agent or our Member Service Center at 800.342.4254, who will be happy to assist you with policy questions.
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How do I add my Auto or Home insurance products to My Account?
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the p More...
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Can I make a one-time payment for my insurance policy online?
Yes. For specific details and options, please see the following related FAQ items.
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I’m on an Electronic Funds Transfer (EFT) or automatic payment plan for my insurance policy. How do I update or change my expired credit card?
Once you have registered your auto or home policy online, you can update or change your expired credit card by selecting the Billing and Payment option listed under Registered Policies . Please click on Sign In from the right corner, enter your user id/p More...
- How do I register my membership number or insurance policy?
Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. More...
- How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your ac More...
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Can I see when my next bill is due and what amount is owed for my auto or home insurance?
Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment sched More...
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How long will it take for my online payment to show in your system?
It can take up to three days for the accounting process to be complete. Your successful payment will be credited as paid in our system as the date and time your payment was made and you received a confirmation number. Please note that due to the three day More...
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Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
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Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...
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Can I combine my online payments?
Yes. If you’ve registered multiple auto or home insurance policies to your online account, you have the option to pay more than one policy at a time by selecting the Combine Payments option. The system will process each policy payment separately, so More...
- How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will req More...
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Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course by More...
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Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise™ a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered throu More...
- Where can I find information on European Rail passes?
You will need to contact an AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressiv More...
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How do I delete cookies and/or cache or enable cookies for my browser?
Deleting Cookies Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 Internet Explorer 10 11 https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab1 More...
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Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
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I received an email from AAA, but it doesn’t appear to be valid. What can I do?
If you feel that you received an email from AAA that you may question as a “phishing” scam, please review our page “ Beware of “Phishing” Scams ”. On this page, you will be able to read more about a phishing email scam, More...
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I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 different clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visit More...
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How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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