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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
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What is AAA Quote on Demand?
AAA Quote on Demand is a new, proprietary tool developed to make-quoting as fast, easy and accurate as possible based on available information. You simply visit AAA.com/QuoteOnDemand and complete a form with some basic information, or upload your current a More...
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How does AAA Quote on Demand work?
When you visit AAA.com/QuoteOnDemand you have two options to obtain a quote. One of those options is to complete a brief form with basic information like your name, address along with your contact information so we may follow up with you regarding your q More...
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What if I have questions about the quote?
We would be happy to answer any questions and help you customize a policy that works best for you. Call us at 800.448.7024.
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What is a declaration(s) page? Where can I find my dec page?
Your declaration page(s) is issued by your insurance company and indicates your coverage selection, limits, deductibles and other policy details. Typically, it is available online with your current insurance company as part of your paper insurance policy, More...
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When can I expect my quote?
You should receive your quote anywhere from a few seconds to the next day. This is dependent on the time of day and method you chose to submit your information, and if an agent is available to review the quote. During working hours, you should have to wait More...
- How do I enroll?
Enrolling in AAADrive is easy: Sign up for AAADrive through your agent, over the phone, or online. Provide a mobile phone number, your consent to receive text messages, and your email address.
- How do I get started with AAADrive?
Look out for a AAADrive Welcome text message to help guide you through downloading the app and the registration process. Or you can download the AAADrive app directly from the Apple® App Store or Google Play TM Open the app to begin registration with y More...
- When is my driving data used to generate a AAADrive UBI Score?
For AAADrive participants in Florida, Georgia, Michigan, and Tennessee. When you enroll into the AAADrive Mobile App program, you will share driving data up to two policy terms. At your policy renewal, if you have collected at least the minimum required am More...
- What are the requirements to generate a AAADrive UBI Score?
Initial Requirements and Initial Rating Adjustment: When you enroll in the AAADrive Usage Based Insurance (“UBI”) Program, an initial enrollment rating classification is applied to your auto policy. To maintain this initial score enrollment rat More...
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What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
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What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work done More...
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What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
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How does AAA know the shop continues to perform quality repairs?
AAA has an ongoing facility service evaluation feedback system in place. The quality of service our members receive is constantly monitored. If you wish to file an Approved Auto Repair complaint or extend a compliment, please contact the ERS Product Specia More...
- Do you have an Auto Glass Assist mobile service?
Yes. We offer a convenient mobile service throughout most of central Florida. Our technicians can perform repairs or replacements at your home, office or hotel or a similar site where it’s safe to do the work. For more information about Auto Glass As More...
- What is the price match guarantee?
Auto Glass Assist will match any competitor’s price on identical products, materials and services. A documented price quote from the competitor, issued within the last 30 days, will be required to receive the price match guarantee. The guarantee does More...
- Do you install OEM-quality glass?
Yes. All of our replacements are performed with glass that has been made to meet the original specs of your vehicle’s manufacturer.
- Are Auto Glass Assist technicians certified?
Yes. All of our technicians are Dow certified. They have been trained and certified in all facets of removal and installation of auto glass and only use techniques recommended by the manufacturer when using primers and sealers.
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment Op More...
- Why can't I see my policy?
Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies. They will answer any q More...
- Can I access and print a Proof of Insurance Card online?
Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to My Account. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto insurance pol More...
- Why can't I pay my insurance policy bill online?
Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a spec More...
- Can I get an insurance quote online?
Yes, you can get a quote online for Auto, Home, Term Life and Express Term. You can request a quote for Boat, Motorcycle, Off-road Vehicle, and Recreational Vehicle by calling 800.222.1134 or find an agent . To go directly to the following online quotes: A More...
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How do I change or correct my name on my membership?
Select Sign In and then click on My Account OR click on My Account , if already logged in from the top right corner of any page Once on My Account , click on My Profile on the left side and then click on View Membership Profile Information. On the right si More...
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How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your a More...
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How many roadside assistance calls do I have left or when was my last roadside assistance call?
You can see how many Road Service calls you have made within your annual membership period and how many you have left by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page . O More...
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I forgot my User ID/password. What do I need to do?
You can reset your password by clicking on “Sign In” from the top right corner of any page. Once on the “Sign In” screen, please click “ Forgot User ID or Password? ” to start the recovery process of your User ID and re More...
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How can I delete my online profile?
If you are unable to login using your existing User ID, try clicking on the self-service link on the Sign In page titled “Forgot your User ID?”. Once you have completed the questions that follow, your User ID will display on the screen. Then y More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
- Can I combine my online payments?
You can complete one payment transaction per insurance product at this time. After the first payment is complete, you will be offered the option to make another payment. FL, GA AND TN AAA AUTO INSURANCE ONLY GA AND TN AAA HOME INSURANCE ONLY.
- Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...
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What is the limit for roadside assistance calls under my AAA membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA More...
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How do I get reimbursed for towing or vehicle lockout services?
If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. The preferred method for faster review is to submit online at AAA.co More...
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How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will req More...
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How many roadside assistance calls do I have left or when was my last roadside assistance call?
You can see how many Road Service calls you have made within your annual membership period and how many you have left by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page . O More...
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Where can I find the Roadside Assistance policy for towing?
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extr More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the different online or in-perso More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise TM , a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered through More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 individual clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visi More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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