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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
- Can applicants redeem for cash back and other options?
Yes, members can redeem for cash back (deposited into their account or as a statement credit), gift cards or merchandise. Statement credits are issued via a credit to their Account by accessing the Rewards Center at acgcardservices.com . A credit will be a More...
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What is AAA Quote on Demand?
AAA Quote on Demand is a new, proprietary tool developed to make-quoting as fast, easy and accurate as possible based on available information. You simply visit AAA.com/QuoteOnDemand and complete a form with some basic information, or upload your current a More...
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How does AAA Quote on Demand work?
When you visit AAA.com/QuoteOnDemand you have two options to obtain a quote. One of those options is to complete a brief form with basic information like your name, address along with your contact information so we may follow up with you regarding your q More...
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What is a declaration(s) page? Where can I find my dec page?
Your declaration page(s) is issued by your insurance company and indicates your coverage selection, limits, deductibles and other policy details. Typically, it is available online with your current insurance company as part of your paper insurance policy, More...
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Why am I unable to receive a quote using the quick quote form?
If we are unable to locate your information by the name or address you provided us, AAA Quote on Demand will not be able to provide a quote. Your current name and address needs to match the same address as your vehicle and driver information on your curren More...
- How do I remain qualified for the AAADrive Insurance Discount?
When your renewal policy is generated, ACG will check to see how many miles and journeys were recorded in the previous 120 days. Each participating driver must record at least 1,000 miles and 25 journeys using AAADrive over the 120 day evaluation period to More...
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How long has AAR been available to members? And how do I find an approved facility?
AAR was established in 1975 in limited areas. It has been expanded to more than 8,000 AAA Approved Repair facilities in the United States and Canada. The program is available in all AAA territories. Contact your local branch, call toll-free 800.AAA.HELP (2 More...
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What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
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How does AAA know the shop continues to perform quality repairs?
AAA has an ongoing facility service evaluation feedback system in place. The quality of service our members receive is constantly monitored. If you wish to file an Approved Auto Repair complaint or extend a compliment, please contact the ERS Product Specia More...
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What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
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What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work done More...
- Do you have an Auto Glass Assist mobile service?
Yes. We offer a convenient mobile service throughout most of central Florida. Our technicians can perform repairs or replacements at your home, office or hotel or a similar site where it’s safe to do the work. For more information about Auto Glass As More...
- What is the price match guarantee?
Auto Glass Assist will match any competitor’s price on identical products, materials and services. A documented price quote from the competitor, issued within the last 30 days, will be required to receive the price match guarantee. The guarantee does More...
- Are Auto Glass Assist technicians certified?
Yes. All of our technicians are Dow certified. They have been trained and certified in all facets of removal and installation of auto glass and only use techniques recommended by the manufacturer when using primers and sealers.
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment Op More...
- Why can't I see my policy?
Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 800.450.7878 for FL AAA Auto policies or 855.647.3846 for GA/TN AAA Auto and Home policies. They will answer any q More...
- Can I access and print a Proof of Insurance Card online?
Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to “My Account”. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto More...
- Why can't I pay my insurance policy bill online?
Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a spec More...
- Can I get an insurance quote online?
Yes, you can get a quote online for Auto, Home, Term Life and Express Term. You can request a quote for Boat, Motorcycle, Off-road Vehicle, and Recreational Vehicle by calling 800.222.1134 or find an agent . To go directly to the following online quotes: A More...
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How do I create a User ID and Password?
Creating a User ID and password is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the sign in screen, select the Create Your Account Now option. You can create your a More...
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What types of insurance products can I register?
You can register your auto and home policies. You can also register personal umbrella policies that have policy numbers that begin with PUP. AAA Life Insurance policies can be registered at aaalife.com . Other insurance products cannot be registered. More...
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I forgot my User ID/password. What do I need to do?
You can reset your password by clicking on “Sign In” from the top right corner of any page. Once on the “Sign In” screen, please click “ Forgot User ID or Password? ” to start the recovery process of your User ID and re More...
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How do I turn on or off the Automatic Login Feature?
For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
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What is the limit for roadside assistance calls under my AAA membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA More...
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How do I get reimbursed for towing or vehicle lockout services?
If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. The preferred method for faster review is to submit online at AAA.co More...
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Where can I find the Roadside Assistance policy for towing?
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extr More...
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How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will req More...
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Can I get fuel delivery in my area?
As long as you have an AAA membership, fuel delivery is a part of the membership benefits. If your vehicle runs out of fuel, a limited supply will be delivered, if available, to enable you to reach the nearest service station. Classic members will be charg More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the online driving course More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise™ a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered throu More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 individual clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visi More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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