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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can I see my AAA Visa billing statement online?
Yes. You can access your AAA Visa account information via Credit Card Online Account Servicing site. Login to your account, and click View Online Statements . Not enrolled yet? Enroll today !
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How do I get started with AAADrive?
Look out for a AAADrive Welcome text message to help guide you through downloading the app and the registration process. Or you can download the AAADrive app directly from the Apple® App Store or Google Play TM Open the app to begin registration with y More...
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What are the requirements to generate a AAADrive UBI Score?
Initial Requirements and Initial Rating Adjustment: When you enroll in the AAADrive Usage Based Insurance (“UBI”) Program, an initial enrollment rating classification is applied to your auto policy. To maintain this initial score enrollment rat More...
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Who is eligible to participate in AAADrive?
If you're an active driver on an auto insurance policy with AAA or Meemic, you're eligible for the AAADrive Mobile App program.
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How do I enroll?
Enrolling in AAADrive is easy: Sign up for AAADrive through your agent, over the phone, or online. Provide a mobile phone number, your consent to receive text messages, and your email address.
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When is my driving data used to generate a AAADrive UBI Score?
For AAADrive participants in Florida, Georgia, Michigan, and Tennessee. When you enroll into the AAADrive Mobile App program, you will share driving data up to two policy terms. At your policy renewal, if you have collected at least the minimum required am More...
- What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
- What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work don More...
- What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment More...
- Why can't I pay my insurance policy bill online?
Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a spec More...
- Can I access and print a Proof of Insurance Card online?
Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to My Account. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto insurance pol More...
- Why is the total premium amount different from my policy amount?
After selecting the View Policy Details option under Manage AAA Insurance on the left of the screen in My Account , the total premium amount shown in the Billing Summary section heading displays the total premium amount for your vehicles and includes any f More...
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I am having problems with my online account User ID/password. What should I do?
The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where More...
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Will I receive emails from AAA?
When you register your email address, you are automatically registered to receive emails with AAA advice about savings, travel, advocacy, safety and security topics. Members who create a My Account on AAA.com automatically will be registered to receive ema More...
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How do I turn on or off the Automatic Login feature?
For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
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How can I delete my online profile?
If you are unable to login using your existing User ID, try clicking on the self-service link on the Sign In page titled “Forgot your User ID?”. Once you have completed the questions that follow, your User ID will display on the screen. Then y More...
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How do I unsubscribe from email communications from AAA?
An unsubscribe link appears at the bottom of every email communication we send. When you click on the unsubscribe link, you will be asked to go to My Account to change your communication preferences. You can unsubscribe by clicking on Sign In and then cl More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
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How do I arrange for roadside assistance if my car is disabled?
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will req More...
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Where can I find the Roadside Assistance policy for towing?
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extr More...
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How do I get reimbursed for towing or vehicle lockout services?
If you obtain non-AAA roadside assistance without first requesting service from AAA, your reimbursement will be up to the contract rate paid to AAA service providers for similar services. The preferred method for faster review is to submit online at AAA.co More...
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What is the limit for roadside assistance calls under my AAA Membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA More...
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Can I get fuel delivery in my area?
As long as you have an AAA membership, fuel delivery is a part of the membership benefits. If your vehicle runs out of fuel, a limited supply will be delivered, if available, to enable you to reach the nearest service station. Classic members will be cha More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise TM , a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered through More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the different online or in-perso More...
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Where can I find information on European Rail passes?
You will need to contact an AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressiv More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 different clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visit More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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