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  • 1. I need to replace my AAA membership card. What do I need to do? Views: 522 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 2. Where can I find the latest information about my membership benefits? Views: 46 Featured Content Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 3. Can my family members be on my AAA Membership? Views: 1718 Public
    Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your membe  More...
  • 4. How do I make changes or cancel my Weather Alerts account? Views: 827 Public
    You can update your alert locations, change the types of alerts that you receive, how you get your alerts by phone and/or email and you can even deactivate your Weather account by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will then need to click on My AAA Extras on the right and then click on Manage Weather Alerts. You can also add alerts for places that you frequent other than your home, like your off  More...
  • 5. Will road construction be marked on my TripTik routing? Views: 593 Public
    TripTik Travel Planner displays information for Construction (road construction) and Advisories (expected delays) when you click on the Menu button in the top left corner of the TripTik Travel Planner. You will then need to click on the white box next to Construction and Traffic under Map Layers and then click on the X in the dark blue area to return to your route. The road construction is indicated by a solid yellow line, as shown below. The dialog box with construction information appears w  More...
  • 6. Is an AAA membership based on the number of drivers or vehicles driven? In other words, do I buy one membership for each person, or each vehicle? Views: 111 Public
    An AAA membership covers you in any car whether it is yours, borrowed, or a rental... even if you're the passenger of a vehicle. Therefore, you should purchase a membership for you and add each family member whether they have a vehicle or not, as they would be covered in a friend’s vehicle.
  • 7. How do I use TripTik Travel Planner? Views: 86 Public
    Visit AAA.com/TTP . You can enter Starting and Ending destinations plus any additional stops to get Driving Directions. If you wish just to look up a specific location, enter your location next to the magnifying glass and hit enter. You can also view the Travel Guides as well as go through the Road Trips, which are short, quick trips, by clicking on Menu in the top left corner of the AAA TripTik Travel Planner.
  • 8. Can all members of my family obtain AAA service for our family car(s)? Views: 75 Public
    AAA Membership is an individual membership designed to provide assistance and benefits to the individual, not the vehicle. Only the person named on the card is eligible to receive membership benefits. Eligible enrolled family members will receive their own membership cards to present for service. (Note: Since the membership is focused on the individual, you may use your road assistance benefits for most any eligible vehicle you are riding in or driving. You’ll find a definition of an eli  More...
  • 9. Do I need to have a driver’s license in order to be an AAA Member and use the Roadside Assistance? Views: 74 Public
    AAA Membership covers you, not the vehicle. Roadside assistance will be provided on any eligible vehicle that you are driving or riding in at the time of disablement when you present your valid AAA membership card. For example, if you are stranded with a friend in their vehicle and you call for service, we would help as long as you are present at the time of service.
  • 10. I made a payment weeks ago, but I just received a notice from AAA that indicates you did not receive my payment. What happened to my payment? Views: 74 Public
    Paying by telephone or through online payment services should never take longer than three days to appear and validate in our systems. Usually this notice indicates your payment was not made on the AAA website, but through a third-party website, such as your bank, CheckFree, Quicken, etc. AAA currently does not directly connect with these third parties, which may result in a payment taking as long as 21 days to reach us. If you have any doubt about where your payment was made, please call the   More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-236-1300