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1.
I need to replace my AAA membership card. What do I need to do? Views: 679
To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for More...
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2.
Where can I find the latest information about my membership benefits?
Views: 289
You’ll find up to date member benefits at aaa.com/memberhandbook .
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3.
Can my family members be on my AAA membership?
Views: 1497
Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your membe More...
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4.
Will road construction be marked on my TripTik routing? Views: 372
TripTik Travel Planner displays information for Construction (road construction) and Advisories (expected delays) when you click on the Menu button in the top left corner of the TripTik Travel Planner. You will then need to click on the white box next to Construction and Traffic under Map Layers and then click on the X in the dark blue area to return to your route. The road construction is indicated by a solid yellow line, as shown below. The dialog box with construction information appears w More...
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5.
I am having problems with my online account User ID/password. What should I do? Views: 353
The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did n More...
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6.
How do I arrange for roadside assistance if my car is disabled? Views: 349
If you need roadside assistance, no matter your location, you can request it via the AAA Mobile App, online through AAA.com/RoadsideAssistance or you can call the number supplied on your AAA Membership Card. When the service provider arrives, they will request to see your AAA Card and your photo ID. (Your digital membership cards are available in digital wallet). If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobi More...
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7.
Will I receive emails from AAA? Views: 346
When you register your email address, you are automatically registered to receive emails with AAA advice about savings, travel, advocacy, safety and security topics. Members who create a My Account on AAA.com automatically will be registered to receive emails. Members are able to unsubscribe at any time by clicking on the unsubscribe link at the bottom of any AAA email , which will take you to My Account to unsubscribe or by clicking on My Account, logging in and then clicking on My Profile from More...
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8.
Can I remove/cancel an associate from my membership plan? Views: 332
If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 800.236.1300 if you wish to remove an associate from your membership account. To remove/can More...
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9.
How do I turn on or off the Automatic Login feature? Views: 327
For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
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10.
Can all members of my family obtain AAA service for our family car(s)? Views: 318
AAA Membership is an individual membership designed to provide assistance and benefits to the individual, not the vehicle. Only the person named on the card is eligible to receive membership benefits. Eligible enrolled family members will receive their own membership cards to present for service. (Note: Since the membership is focused on the individual, you may use your road assistance benefits for most any eligible vehicle you are riding in or driving. You’ll find a definition of an eli More...
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-236-1300
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