Stop payment requests for checks issued through Monterra Credit Union Bill Pay can only be completed through the desktop version of online banking. This functionality is not available in mobile banking.
If you need assistance, please contact us or visit a branch.

Accessing Bill Pay in Online Banking
  1. Log in to online banking 
  2. Hover over “Transfers & Pay” 
  3. Click “Bill Pay”

Submit a Stop Payment Request
  1. Click on “Calendar” to locate the payment 
  2. Select the payment you want to stop 
  3. Click the “View” option 
  4. Select “Send a stop payment request” 
  5. Review the disclosure, then toggle to agree 
  6. Submit your request 
     
You will receive confirmation that your stop payment request has been received.


We strive to ensure that all information on this site is accurate; however, errors or inaccuracies may occur and will be corrected as promptly as possible.
The information provided is for general guidance and should not replace consultation with a qualified professional regarding your specific circumstances.