“Can I see some identification?” You’ve all heard it before and maybe even were a little put off by it. After all, you think, “I’m an honest person; don’t I look honest?” But, that small request really is for  your protection, especially when it comes to your financial business.

As a Progressions Credit Union member, you can expect your account information and transactions to remain confidential. While we’re proud of the fact that we know many of our members, we need to take precautions. Perhaps one of our employees doesn’t recognize you, especially when you call for information over the phone—again, it’s done for your protection.

There are people requesting account information under false identities or false pretenses and selling it. Or they may pose as a credit union member who’s misplaced an account number and use the information to take over the account.

So, especially if you call us, don’t be surprised if we ask you to identify yourself with more than your Social Security Number or mother’s maiden name. We may ask for information only you as the  account holder should know.

For example, we may ask for your authorization code or the names of the joint owners on your account. Remember, we’re not trying to make things difficult for you. We’re doing everything possible to prevent unscrupulous people from obtaining account information they have no right to. And you can bet our credit union personnel will report anyone they suspect is illegally trying to obtain account information. Your funds and account information are safe with us.