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RecordLYF
Receiving Subscription Renewal Emails
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Article Information
KBID
273
Date Created:
4/10/2019
Date Modified:
1/24/2025
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The secure digital vault that you are using is "powered by" Virtual StrongBox. Our digital vault is the backend storage for a number of consumer-facing products across North America that include:
Numerous online banking or mobile banking service providers
Frozen Pii's identity protection hub
RecordLyf's personal disaster recovery product
You are receiving subscription renewal or update your payment notifications from us because you have purchased additional storage space and it's time for renewal.
You may also receive an email that requests that you update your payment information for the upcoming annual renewal. You will need to log in to your digital vault to update your payment information.
To do so, click on "$ Buy More Space" from the left navigation menu and look in the Subscription History for the storage purchase that needs your payment information updated.
This FAQ shows the complete steps on how to do this
https://www.fuzeqna.com/virtualstrongbox/ext/kbdetail.aspx?kbid=274
Related Content
Storage Space Questions and Files Estimates
Storage Upgrade is an Annual Subscription Fee
Can I purchase additional storage space?
Update Expiring or Expired Payment Information
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https://www.fuzeqna.com/virtualstrongbox/ext/kbdetail.aspx?kbid=273
Email
Password
Forgot Your Password?
Forgot Your Password?
Email
Email:
Security Question:
Security Answer:
Favorite Color:
WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Please enter your email address.
Please enter a valid email address.
Confirm Email
Please enter your email address.
The email addresses entered don't match. Please correct.
Password
Password not entered
Please choose a password composed of 6 to 20 varied letters, numbers and special characters, without whitespace characters or any of the following special characters: ' " / \ < >
Retype Password
The retype password must be the same as new password to confirm your password change. Please re-enter the retype password.
First Name
You must supply a first name.
Last Name
You must supply a last name.
Birthdate
(mm/dd/yyyy)
You must enter a birthdate.
The birthdate entered is invalid.
The birthdate entered is invalid.
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
You must provide an answer to the password security question in order to recover your password if lost.
Favorite Color
To improve security, you must provide a favorite color.
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.