The secure digital vault that you are using is "powered by" Virtual StrongBox.  Our digital vault is the backend storage for a number of consumer-facing products across North America that include:
  • Numerous online banking or mobile banking service providers
  • Frozen Pii's identity protection hub
  • RecordLyf's personal disaster recovery product
You are receiving subscription renewal or update your payment notifications from us because you have purchased additional storage space and it's time for renewal.

You may also receive an email that requests that you update your payment information for the upcoming annual renewal. You will need to log in to your digital vault to update your payment information.

To do so, click on "$ Buy More Space" from the left navigation menu and look in the Subscription History for the storage purchase that needs your payment information updated.

This FAQ shows the complete steps on how to do this