To add multi-factor authentication to your login (if enabled by your service provider) ​​​​​​

In order for the Text (SMS) or Voice option to be available, your phone number must have a 'Verified' status in the system
  • To set up Text(SMS) or Voice MFA
    • Sign in to your digital vault
    • Select "My Profile" on the left-hand menu
    • Select "Login Security" from the menu choices displayed on the screen
    • Click the Update Phone Number profile setting
    • Enter your phone number into the text field and click Update
    • Click Send Verification Code
    • A prompt will appear to select a verification method
    • Select the verification method and click Send Code
    • Enter the received verification code and click Confirm
    • A success message will appear in the upper right corner of the screen
After getting your phone number verified the text (SMS) and voice options will be available as choices for Login Security
  • Select "Text (SMS)" or "Voice" from the drop-down menu
  • Click "Update" to record your MFA choice
  • A success message will appear in the upper right corner of the screen