Home
Virtual StrongBox
Welcome Guest
|
Log In
|
?
Knowledge
Base
Community
Answers
Community
Ideas
Community
Conversations
Activity
Stream
Top
Contributors
Search
Community
Contests
Contact
Us
Email
Password
Forgot Your Password?
Forgot Your Password?
Email
Email:
Security Question:
Security Answer:
Favorite Color:
WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Please enter your email address.
Please enter a valid email address.
Confirm Email
Please enter your email address.
The email addresses entered don't match. Please correct.
Password
Password not entered
Please choose a password composed of 6 to 20 varied letters, numbers and special characters, without whitespace characters or any of the following special characters: ' " / \ < >
Retype Password
The retype password must be the same as new password to confirm your password change. Please re-enter the retype password.
First Name
You must supply a first name.
Last Name
You must supply a last name.
Birthdate
(mm/dd/yyyy)
You must enter a birthdate.
The birthdate entered is invalid.
The birthdate entered is invalid.
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
You must provide an answer to the password security question in order to recover your password if lost.
Favorite Color
To improve security, you must provide a favorite color.
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.
Cancel
Knowledge Base
Virtual StrongBox Partner
>
VSB Administrator
>
Virtual StrongBox End User
How can I download a file in my organization's mobile app?
Search
Tools
Print
Email Link
Contact
Alerts
Article Information
Article Information
KBID
530
Date Created:
9/15/2023
Date Modified:
3/20/2024
Subscribe
Link
Rating:
Be the first to rate this item
Article
Related Content
(2)
There are two ways to download files when in the organization's mobile app
1. Create a download share link on your mobile device and email/text it to yourself
Locate the file you want to download
Click the ellipses menu to the right of the file
Click Share
Create the share - we recommend Multiple for the Share Option with no Expiration Date and no Pin Code
Click Create
When the Existing Shares modal appears click either the envelope icon (email) or speech bubble (text) to send the share link URL to yourself
Once received by either method click on the share link to access the file
Download the file contained in the share link
Locate the file in your phone's downloads or Files storage area (i.e., for iPhone it’s in the Files storage area)
Click the file and the file should open on your phone.
2. Use a browser on your mobile device and login to your digital banking platform on the web
On your mobile device open a browser
Access the online banking login screen for your organization
Login to online banking
Navigate to your digital vault inside the digital banking platform
Click to access your digital vault
Locate the file you want to download
Click the ellipses menu to the right of the file
Click Share
Create the share - we recommend Multiple for the Share Option with no Expiration Date and no Pin Code
Click Create
When the Existing Shares modal appears click either the envelope icon to email the share link URL or speech bubble icon to text the share link URL to yourself
Once received by either method click on the share link to access the file
Download the file contained in the share link
Locate the file in your phone's downloads or Files storage area (i.e., for iPhone it’s in the Files storage area)
Click the file and the file should open on your phone.
Related Content
User cannot view items in their Digital Vault when using an iPhone
Why is the download functionality disabled on my mobile device?
Poor
Outstanding
(0/10)
What suggestions do you have to make the content better?
Comments left here will
not
be responded to.
Please click
Contact Me
if you wish to be contacted
The text entered does not match the text within the image. Please re-enter.
Submit
Please remove inappropriate language from your posting before submitting.
Use Alerts to be notified when
new information is added or changed in an individual answer or topic of information you care about. All Alert notifications sent in a
single
email
once
each day.
Notify me if this item has activity
Notify me if content in this topic has activity
or you can subscribe to our RSS feed for this topic by clicking the link below
Subscribe
How can I download a file in my organization's mobile app?
https://www.fuzeqna.com/virtualstrongbox/ext/kbdetail.aspx?kbid=530
Email
Password
Forgot Your Password?
Forgot Your Password?
Email
Email:
Security Question:
Security Answer:
Favorite Color:
WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Please enter your email address.
Please enter a valid email address.
Confirm Email
Please enter your email address.
The email addresses entered don't match. Please correct.
Password
Password not entered
Please choose a password composed of 6 to 20 varied letters, numbers and special characters, without whitespace characters or any of the following special characters: ' " / \ < >
Retype Password
The retype password must be the same as new password to confirm your password change. Please re-enter the retype password.
First Name
You must supply a first name.
Last Name
You must supply a last name.
Birthdate
(mm/dd/yyyy)
You must enter a birthdate.
The birthdate entered is invalid.
The birthdate entered is invalid.
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
You must provide an answer to the password security question in order to recover your password if lost.
Favorite Color
To improve security, you must provide a favorite color.
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.