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  • 1. What is Virtual StrongBox? Views: 1792
    Virtual StrongBox is a trusted and secure customer engagement platform that allows financial institutions and their customers to streamline the document storage and information transfer process. Created by a team of technology innovators with more than 175 combined years of finance industry experience it provides the peace-of-mind of a safe deposit box with the convenience of interacting instantly online. Major life events such as births, marriages, first mortgages, and wills have important do  More...
  • 2. Types of documents that can be stored Views: 1623
    Personal Documentation Real Estate and Personal Property Financial/Business Birth Certificate Marriage Certificate Copy of will Copy of passport Copy of College Diploma Copy of Professional License Copy of Seperation/Divorce Papers Copy of Social Security Card Copy of Health Information Military Records Life Insurance policies Disability Insurance policies Deeds, Titles, Insurance for Home Deeds, Titles, Insurance for other properties Deeds, Titles, Insurance for automobile(s) Copy of receipts  More...
  • 3. Security and privacy features Views: 1354
    Some of the many security and privacy features of Virtual StrongBox include: Configured on dedicated, redundant storage devices in redundant datacenters rather than a less-secure, cloud-based model The datacenters have SSAE 16 certification, 24 hour monitoring to assure safety and continuous backup in case of power outages or physical disasters Files are protected with AES 256 bit encryption Files are encrypted in transit and at rest using patented technology Supports Perfect Forward Secrecy (PF  More...
  • 4. Virtual StrongBox website Views: 937
    To view information and details about Virtual Strongbox visit: www.virtualstrongbox.com virtualstrongbox.com
  • 5. System requirements Views: 583
    The current system requirements are: Internet connectivity Recent HTML5 compliant browser version - The browser needs to fully support HTML5 IE 10 or higher Firefox Chrome Safari (Mac OS Only) Browser JavaScript Enabled Browser must accept third party cookies Adherence to End-User License Agreement system requirements
  • 6. Virtual Strongbox news and information on social media Views: 330
    My Virtual Strongbox news and information is available through these social media platforms: Linked In: Virtual Strongbox, Inc . (https://www.linkedin.com/company/my-virtual-strongbox) Twitter: @VirtualStrongBx ( https://twitter.com/virtualstrongbx ) Facebook: My Virtual Strongbox (https://www.facebook.com/MyVirtualStrongBox)
  • 7. Receiving emails for subscription renewals with the Virtual StrongBox name and logo Views: 16
    The secure online storage that you are using for your personal documents and files is powered by Virtual StrongBox. Virtual StrongBox is the secure backend storage for any number of consumer-facing products across North America. You're receiving subscription notifications from us because you have purchased additonal storage space from the provider of the service you are using. These providers include: An online banking or mobile banking service Frozen Pii's identity protection hub A p  More...
  • 8. Virtual StrongBox Tracking Location Views: 7
    When logging into Virtual StrongBox you will be presented with a request that would allow Virtual StrongBox to track your location. You may either allow or block the request. Why are we asking for your location? We use your location for fraud protection. It helps us verify who you are. We use your approximate location to verify the user when a password change has been requested. What does Virtual StrongBox do with the information? It is securely stored and used only for the verification proc  More...
  • 9. Account Lockout Time Period Views: 6
    If your account has been locked due to failed login attempts, the account lockout time is 5 minutes.
  • 10. Maximum Failed Login Attempts before Lockout Views: 5
    If you have tried to login to your Virtual StrongBox account, but have entered the incorrect credentials 6 times, your account will be locked. There is currently a 5 minute lockout period after your account has been locked due to 6 failed login attempts. In order to unlock your account please contact an administrator at your organization.